About the Role:As a CBRE FM Engineering Ops Manager, you will help manage the team responsible for providing technical and operational support to the account staff.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
What You'll Do:- Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Maintain relationships with clients, partners, and other stakeholders.
- Manage the profits and losses of the department or a specific division.
- Develop goals and initiatives to direct the department's course.
- Guide managers in implementing company initiatives and policies.
- Lead 24/7 mechanical and electrical operations at Digital Realty SC1: preventive and corrective maintenance, MOPs and emergency procedures.
- Supervise 17 union engineers (IBEW 332 and UA 393) through the general foremen, including scheduling, overtime, safety and performance under both union agreements.
- Own incident response and root cause analysis, including immediate client notification and follow-through on corrective actions.
- Serve as the day-to-day contact for Digital Realty site leadership; run monthly business reviews and required reporting.
- Run the site safety program (LOTO, confined space, MEWP, NFPA 70E) and contractor coordination.
- Manage labor costs on a cost-plus contract: position control, overtime approval and billing accuracy.
- Ensure business operations are implemented based on established procedures.
- Keep track of regulatory records and paperwork.
What You'll Need: - Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset.
- Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations
• Ideal candidate profile (background, experience):
Hands-on critical facilities leader with 5+ years in data center or mission-critical operations and 2-3+ years leading union trades. Strong mechanical (chilled water plant, cooling towers) and electrical (switchgear, UPS, busway) knowledge. Calm under pressure, communicates quickly and clearly with a demanding colocation client, and holds the team to tight procedures. Local to South Bay.
• Must have vs. nice-to-have skills (power rank in order of importance):
Must have:1. Data center or mission-critical facility operations leadership (24/7)
2. Supervising union trades (IBEW, UA) and applying union agreement rules
3. Client relationship management with an enterprise or colocation client
4. Incident management, root cause analysis and MOP/EOP discipline
5. Safety leadership: LOTO, NFPA 70E, Cal-OSHA
Nice to have:
6. CDCMP, CDFOM or Uptime ATD/AOS certification
7. Bachelor's degree in engineering, construction management or a related field
8. ServiceNow, MCIM and building automation (Automated Logic) experience
9. Cost-plus contract and labor budget experience
10. Water treatment and Legionella program knowledge
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $185,000 annually and the maximum salary for the position is $225,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
