Job DescriptionCircle Logistics is seeking an experienced Senior Account Manager to manage and grow a portfolio of flatbed customer accounts in a fully remote capacity. The ideal candidate is a freight brokerage professional with hands-on flatbed experience.
Roofing and shingle experience is strongly preferred, and tremendous preference will be given to candidates with a background in this segment. Candidates who can also identify and win new business will stand out.
This role serves as the primary point of contact for assigned accounts, owning customer relationships from quote through delivery. Operations support handles load tracking, allowing the Senior Account Manager to stay focused on growing accounts and serving customers.
Essential Duties and Responsibilities- Maintain and grow existing flatbed accounts, including roofing and shingle customers, by managing day-to-day customer requirements.
- Analyze customers' needs and offer personalized flatbed transportation solutions.
- Match customer demand with quotes for freight-related inquiries.
- Build strategies that result in increased sales and stronger customer partnerships.
- Solve complex problems and serve as the main point of contact for all account communications.
- Organize and manage daily shipments to uphold Circle's "No Fail" service standard.
- Collaborate with the team on pricing strategy and account implementation plans.
- Review sales activities and prospective customers with management.
- Identify and pursue new business opportunities.
- Perform other duties and responsibilities as assigned.
QualificationsRequired Qualifications- Freight brokerage experience
- Flatbed experience
- Strong communication, negotiation, and relationship-building skills
- Self-motivated with a competitive, results-driven mindset
- Ability to thrive in a fast-paced, high-volume sales environment
- Strong organizational and problem-solving skills
- Must be located in the United States
Preferred Qualifications- Roofing and shingle freight experience (tremendous preference)
- New business development experience
Additional Information- This is a fully remote position. Candidates must reside in the United States.
