Fire Alarm Service Technician

The Fire Alarm Service Sr Technician is an experienced professional who demonstrates strong technical competency and independent performance in servicing fire alarm systems. This role is responsible for completing complex service and maintenance tasks with minimal oversight. The Senior Technician may hold applicable licenses and provides guidance and support to entry-level technicians.

Essential Duties & Responsibilities:

• Perform maintenance and service of fire alarm systems independently.
• Diagnose and troubleshoot complex system issues and implement effective solutions.
• Complete service calls and project work with minimal supervision.
• Interpret system drawings, specifications, and technical documentation.
• Use hand tools and testing equipment to perform required tasks.
• Ensure all work complies with applicable codes, standards, and company policies.
• Accurately complete detailed service reports, documentation, and inspection records.
• Communicate effectively with customers, team members, and leadership.
• Identify system deficiencies and recommend corrective actions or upgrades.
• Provide guidance, training, and support to entry-level and mid-level technicians.
• Assist in coordinating work activities and supporting team efficiency.
• Travel to job sites as required.
• Perform work in commercial, industrial, and construction environments.
• Other duties as assigned by management.

Education/Qualifications:

• High school diploma or equivalent required.
• Minimum of 5+ years of experience in the fire and life safety industry.
• TQP license is required.
• NICET Level II or above preferred.
• Strong knowledge of fire alarm systems, codes, and troubleshooting techniques.
• Ability to work independently and manage multiple tasks or projects.
• Demonstrated leadership or mentoring capability preferred.
• May hold applicable licenses as required by jurisdiction.
• If Driving Role: Must have a clean driving record and active driver’s license.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned by management.

Physical Requirements:

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Work performed in commercial, industrial, and construction environments.

Pay:

• $35 to $45 depending on certifications and experience
• Weekly pay
• Take home vehicle is available

Benefits and Perks:

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the for all eligible full-time employees