Field Technical Service Engineer

Kurita America Inc.

$80K — $110K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or Life Sciences, or equivalent experience in water treatment
  • 5+ years in water treatment operations or field technical service
  • Knowledge of membrane processes (UF/MF/NF/RO)
  • Understanding of basic water chemistry
  • Troubleshooting skills for hydraulic and electrical equipment
  • Proficient in Word, Excel, and PowerPoint
  • Strong verbal, written, and analytical skills

Responsibilities

  • Serve as primary technical support contact to resolve issues and ensure customer satisfaction
  • Troubleshoot and evaluate membrane data to optimize performance
  • Develop sales opportunities with new and existing customers
  • Normalize and report customer site data for operations
  • Network with industry peers, including membrane manufacturers and A&E firms
  • Author and present training and technical papers at conferences
  • Travel up to 50% to customer sites and trade shows

Benefits

  • Opportunity for professional development through training and paper presentations
  • Engagement in a dynamic team environment with a strong focus on customer satisfaction
  • Work directly with industry leaders and technical experts
  • Access to cutting-edge technology and water treatment solutions
  • Flexible travel opportunities for industry networking and skill enhancement
Full Job Description
JOB DESCRIPTION

Job Summary:

Maintain existing accounts and grow new business opportunities to increase Kurita's market position

Location: Jacksonville, FL area

Travel: 50%

Compensation: $80K to $110K Depends on Experience

Responsibilities:

  • Serve as a primary field technical support contact: resolve technical issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and coordinate with staff as appropriate.
  • Troubleshoot, evaluate membrane data, supervise customer site cleanings and pilot studies to optimize membrane performance and evaluate application and performance of Avista products.
  • Develop sales opportunities with existing and new customer base.
  • Normalize and report customer site data.
  • Network with peers in the industry, particularly membrane manufacturers and Architect and Engineering (A&E) firms
  • Author and present regional training and technical papers at regional conferences
  • Travel (up to 50%) to customer sites, trade shows and workshops

Qualifications:

  • Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.) or equivalent experience in water treatment industry
  • 5 + years of water treatment operations or field technical service experience working with a water treatment equipment/service supplier or membrane plant operations
  • Understanding of membrane fundamentals and how UF/MF/NF/RO membrane processes work
  • Understanding of basic water chemistry.
  • Basic troubleshooting skills related to hydraulic (fluid) and electrical equipment and processes.
  • Proficient in Word, Excel, and PowerPoint
  • Strong verbal and written communication skills
  • Excellent analytical, problem solving and decision-making skills.
  • Strong interpersonal skills and demonstrated ability to perform and produce results while maintaining positive relationships.

Preferred Education and Experience:

  • Experience with water treatment design
  • Knowledge of Clean-in-place (CIP)
  • System process knowledge to identify potential chemical opportunities.
  • Experience in water and wastewater treatment plant design, construction and operation.
  • Experience using field lab equipment for the measurement of SDI, turbidity, conductivity, and chlorine.

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