Bachelor's degree in Computer Science, Computer Engineering, or related field
3 years of relevant experience
Strong analytical and problem-solving skills
Proficiency in C++, C#, or Python
Ability to read code and work in a debugger or IDE
Responsibilities
Support Software Design Engineers in software development and maintenance
Triage mechanical, electrical, and software issues in complex environments
Lead customer escalation calls with field support engineers
Collaborate with QA and Support teams on bug regression testing
Define feature specifications and contribute to bug fixes or enhancements
Author and update system specifications and test plans
Investigate inquiries and propose solutions
Benefits
Opportunity to work with cutting-edge semiconductor technology
Collaboration with global engineering experts
Engagement in real-world manufacturing environments
Contribution to next-generation semiconductor innovation
Support for professional development and skill enhancement
Full Job Description
Job Mission
As a Field Software Engineer I, you help bring ASM's semiconductor equipment to life by supporting the software that drives robotics, valve systems, temperature controllers, and other advanced hardware. You will work closely with global engineering experts and customer teams to troubleshoot issues, refine specifications, and ensure our tools deliver reliable performance in real-world manufacturing environments.
Your work connects our most advanced technologies with the customers who depend on them, enabling the next generation of semiconductor innovation.
What You Will Be Working On
Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment.
Triage mechanical, electrical, and software issues across complex tool environments.
Lead customer escalation calls with field support engineers and customers.
Collaborate with QA and Support teams to incorporate replicated bugs into regression testing.
Work with customers to define feature specifications and contribute to bug fixes or small feature enhancements.
Author, review, and update system specifications, software designs, test plans, and related documentation.
Investigate internal and external inquiries, perform analyses, and propose solutions or alternatives.
Participate in system design discussions and cross-functional engineering reviews.
Represent customer needs and priorities to internal engineering teams.
Support customer software upgrades and validate customer-specific use cases before deployment.
What We Are Looking For
Bachelor's degree in Computer Science, Computer Engineering, or a related discipline, plus 3 years of experience.
Strong analytical and problem-solving skills.
Software development experience in C++, C#, or Python.
Ability to read code and work effectively in a debugger or IDE.
What Sets You Apart
Experience with any of the following:
Machine control software, including semiconductor equipment.
Windows and real-time operating systems.
Multi-threaded or real-time applications.
Graphical user interfaces.
Device drivers or interrupt-driven software.
Data communications, networking, or EtherCAT.
Dynamic scheduling algorithms with deadlock avoidance.
Programming tools such as debuggers, text editors, application builders, and configuration management tools.
Ability to read and translate software functionality into new implementations.
Ability to understand specifications, design documents, communication interfaces, and API descriptions.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
About ASM International
ASM International is a materials science company that provides solutions for the production of advanced materials. The company was founded in 1913 and is headquartered in Phoenix, Arizona. ASM International offers a range of products and services, including materials testing, analysis, and consulting. The company serves a variety of industries, including aerospace, automotive, and electronics. ASM International has operations in Europe, Asia, and North America.
