Position OverviewThe Field Services Manager will be accountable for leading and directing project teams within a defined Field Services region of Qualus. This position will report directly to the Field Services Area Manager. Where an Area Manager’s assigned region inhibits proper team and client support due to geography or other reasons, the Field Services Manager position may be created to bridge that gap. A person in this role will provide an appropriate level of support for a defined group of teams within a geographic area, as ordained by the Area Manager of that region.
Responsibilities
- (LMA) Lead, Manage and Hold Staff Accountable.
- Act as extension of Area Manager to implement Field Services Organizational Policies & Strategies
- (EMR) Ownership of assigned Service area Safety Performance
- Perform Quality Safety and Human Performance Observations in the field
- Mentor and lead field service supervisors and staff
- Provide scheduling oversight for projects in assigned region
- Collaborate with training team to provide training program in assigned region, internal and external
- Collaborate with Project Management to ensure projects remain within budget
- Liaison with client management and ensure satisfaction of work performed
- Execute effective weekly level 10 meeting attendance on behalf of Area Manager as needed
- Establish effective and healthy Client Relations
- Assist / Write estimates and respond to bids for assigned region/clients as needed
- Collaborate with recruiting and make hiring decisions for the assigned region
- Assign projects to field service staff
- Organize and facilitate regular team meetings within the MoFS area, and effectively raise awareness of issues for resolution and communicate organizational updates and resolutions effectively through the assigned region
- Other responsibilities and assignments as may uniquely arise within the region.
Minimum Qualifications
- 5 or more years of experience in a Protection and Control Testing and Commissioning Field Role.
- 5 or more years of experience in management, within the energy sector.
- Experience is desirable in any of the following related areas: substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing, Project Management, Power Systems, Power Generation, or Utility Management
- Excellent demonstrated communication (verbal and written), people, and organizational skills
- Demonstrated successful experience in field supervision and leadership to guide and direct employees to successful outcomes for project execution.
- Strong leadership and interpersonal skills to manage employee relations and change management initiatives.
- Strong technical understanding of protection and control fundamental concepts and/or electrical apparatus and test practices for electric utilities and power systems.
- Safety, Quality and Human Performance focused
- Valid driver’s license and a good driving record
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Benefits & Compensation
Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.
