Pay Range: $32.00 - $52.60/hourPay rate is dependent upon education & experience.
Join the Industry Leader in Heavy Equipment Support and Service
Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico, and far west Texas, is seeking a highly skilled Mining Field Service Technician to support operations at the Chino Mine. This is a full-time field position requiring advanced troubleshooting, diagnostics, and repair of CAT equipment in a demanding mining environment.
As part of our Field Service team, you will work independently, travel as needed, and serve as a trusted technical resource to our mining partner-all while upholding Wagner's high standards for safety, service, and customer satisfaction.
Key Responsibilities:- Independently diagnose, troubleshoot, and repair Caterpillar equipment at the mine site
- Read and interpret electrical and hydraulic schematics to ensure accurate repairs
- Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation
- Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations
- Maintain accurate, legible service reports and daily truck and crane inspection logs
- Ensure proper safety practices and compliance with MSHA and OSHA regulations
- Maintain all tooling and equipment in a safe and operational condition
- Safely operate and drive service truck (Class A CDL required)
- Support and mentor junior technicians as needed
- Work schedule is Monday-Friday, 6:00 AM - 5:00 PM; hours may vary depending on customer needs. Overtime is expected and may be frequent.
- Travel up to 75% may be required based on job needs
Minimum Qualifications:- High School Diploma or GED
- 5+ years of experience working on heavy equipment (Caterpillar preferred)
- 3+ years of experience performing diagnostics and repairs on highway trucks
- 3+ years of experience working on mining equipment such as mills, and crushing and screening systems
- Valid Class B Commercial Driver's License (CDL) - Required
- MSHA Certification (or ability to obtain prior to hire)
- Proficient with diagnostic software tools: CAT ET, SIS Web, and STW
- 3+ years of customer service experience
- Basic proficiency with Microsoft Outlook and DBS
- Must be a resident of the Silver city area or willing to relocate
Core Competencies:- Strong knowledge of CAT equipment, diagnostics, and repair procedures
- Ability to work independently with minimal supervision in a field environment
- Excellent problem-solving and organizational skills
- Clear and professional communication skills, both written and verbal
- High regard for safety and quality standards
Physical and Environmental Requirements:
- Frequent walking, standing, lifting (up to 100 lbs.), climbing, and heavy equipment operation
- Work may be performed in noisy, outdoor, and rugged conditions typical of a mine site
Pre-Employment Requirements:All job offers are contingent upon successful completion of:
- Background check
- Drug/alcohol screening
- Fit-for-duty evaluation
- Valid CDL and DOT medical card verification
