5-7 years of experience in field service or technical support roles
Strong electrical and electronic troubleshooting skills
Mechanical knowledge of machinery in manufacturing environments
Familiarity with hydraulics and pneumatics systems
Ability to communicate effectively in business and social settings
Self-motivated and capable of working with minimal supervision
Willingness to travel extensively, up to 90% of the time
Responsibilities
Perform on-site troubleshooting and repairs for Minster stamping presses and coil line systems
Commission new and remanufactured metal forming equipment at customer sites
Conduct audits of customer equipment and document repair needs
Provide accurate written and oral reports in English
Promote service parts and preventative maintenance contracts to customers
Work flexible hours to meet customer service demands, including nights and weekends
Benefits
Company-provided service vehicle, specialty tools, phone, and laptop
Daily per diem for travel: $75 domestic, $95 international, paid weekly
Comprehensive medical, dental, vision, and life insurance available from day one
401(k) plan with company match
Opportunity to keep travel points for personal use
4 weeks of paid time off available immediately upon hire
Guaranteed 45 hours of work per week
Full Job Description
Field Service Technician
This person will be responsible for providing technical support and maintenance to assist customers with their Minster supplied equipment, supervising/instructing personnel in setting up equipment in customer plants, and training customer's personnel on proper maintenance and operation of Minster equipment.
Job Responsibilities:
Perform on-site troubleshooting, repair, maintenance installation & commissioning of Nidec Minster stamping presses and coil line systems. Occasional work on non-Minster equipment as well
Commission new and remanufactured metal forming equipment in customer's plants
Audit customer's metal forming equipment and report all repair requirements found
Provide written and oral reports in English in an accurate and professional manner
Promote service parts and preventative maintenance contracts
Work flexible hours to support customer service needs including any portion of a 24-hour day 7 days a week
Benefits:
Company provided service vehicle, specialty tools, telephone, and laptop
$75 daily per diem for domestic travel, $95 daily per diem for international travel; paid out weekly
Excellent medical, dental, vision, life insurance, 401(k) with Company match- all available first day of employment
Salary range $80k-$90k with opportunities for additional $10k-$40k in compensation
Ability to keep accumulated travel points for personal use
4 weeks paid time off eligibility immediately upon hire
Guaranteed 45 hours/week
Minimum Qualifications:
Knowledge of electrical/electronic troubleshooting and installation techniques
Capable of performing mechanical press repair or mechanical knowledge of machinery found in a manufacturing environment
Knowledge of hydraulics and pneumatics
Represent Nidec Minster Corporation effectively in business and social situations as may be required
Able to work effectively with minimum supervision
Excellent oral and written communication skills
Extensive domestic and international travel is required- 90%
If you meet these requirements and have interest in the position, please apply at