Motorola Solutions

Field Service Technician - Navy ELMR Patching

Motorola Solutions$70K — $95K *
US-Anywhere
+ 48 other locationsRemote
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s or Associate’s Degree with specialized experience, or High School Diploma with extensive experience.
  • Experience in IT systems and TCP/IP network administration.
  • Ability to obtain CompTIA Security+ and ETA CETa certifications within 6 months.
  • Demonstrated knowledge of Windows (10/Server) and RHEL administration.
  • Hands-on experience with VMware, KVM, and server hardware.
  • Proficient in TCP/IP networking and system administration tools.
  • Strong organizational and self-management skills.

Responsibilities

  • Implement system and security patch updates as instructed by ASTRO Security Update Service.
  • Troubleshoot patching issues in a fast-paced environment.
  • Communicate extensively in both verbal and written forms.
  • Assist master site technicians and engineering teams during maintenance activities.
  • Travel up to 25% annually to support system maintenance.
  • Secure and maintain DoD Secret-level security clearance.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description

Department Overview

The U.S. Federal Government Markets Division (USFGMD) is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems, and services. USFGMD achieves this through a professional, well-trained, diverse workforce focused on creating positive, profitable customer relationships that drive Total Customer Satisfaction and business growth. The Federal Systems Technology department is responsible for implementing and integrating complex systems sold worldwide to federal agencies. As a Field Service Technician, you will be exposed to a wide variety of communications requirements across both the pre-sale and post-sale phases of global projects.
Job Description

***Work Location is on-site at a Military Base in Catania, Sicily, Italy***


As the Patch Manager Field Systems Technologist (FST) for Navy ELMR, the world’s largest and most complex ASTRO system, you will perform patching operations for the global enterprise.



Hands-on duties require administering local and remote updates across Windows clients and servers, RHEL servers, McAfee AV, and SQL databases, alongside supporting broader EURAFCENT system and network sustainment activities. You will also submit weekly activity and accomplishment reports to leadership.


This position is based in Catania (Sicily), Italy under Status of Forces Agreement (SOFA) status, this is a 100% on-site role with no remote work or telework options. The candidate must be a U.S. Citizen.

Responsibilities

  • Implement system and security patch updates as provided by the Motorola Solutions ASTRO Security Update Service.
  • Diagnose and troubleshoot patching-related issues in a dynamic, high-stress environment on an Enterprise Land Mobile Radio network.
  • Maintain extensive verbal and written communication.
  • Assist Master Site FSTs and Engineering teams with normal daily maintenance across master sites, dispatch sites, and RF sites.
  • Travel up to 25% annually to support enterprise system maintenance and regional patching efforts.
  • Obtain and maintain an active DoD Secret-level security clearance (requiring completion of the Standard Form 86 questionnaire for national security positions).

Required Qualifications

  • Must meet Italy SOFA compliance requirements:
    Bachelor’s Degree; OR Associate’s Degree plus 4 years of specialized experience, OR High School Diploma / GED plus 8 years of specialized experience.
  • Experience in IT systems administration and TCP/IP network administration.
  • Must possess or be capable of obtaining CompTIA Security+ certification (or IAT Level II equivalent) within 6 months of employment.
  • Must possess or be capable of obtaining ETA CETa certification within 6 months of employment.
  • Demonstrated experience in Windows (10/Server), Red Hat Enterprise Linux (RHEL), and Active Directory administration.
  • Hands-on experience with VMware andKVM-based virtualization suites and server hardware (HP ProLiant, iLO, Dell PowerEdge).
  • Proficient TCP/IP networking knowledge (LAN/WAN) and familiarity with system administration tools (PuTTY, WinSCP, Remote Desktop).
  • Strong multi-tasking, organizational, and self-management skills.
  • Proficiency with Google Workspace and Microsoft Office Suites.

Preferred Qualifications

  • Active CompTIA Network+, MCSE, or CISSP certifications.
  • Experience with McAfee security products, ePolicy Orchestrator (ePO), and Host-Based Security Systems (HBSS).
  • Hands-on experience with Motorola ASTRO systems, P25/LMR infrastructure, MCC7500 dispatch, Zone Core, or NICE Logging (or willingness to learn).
  • Working knowledge of Radio Frequency (RF) theory, RF trunking site optimization, firewalls, and CAC/PIV authentication systems.
  • Experience managing Network Attached Storage (NAS) and Direct Attached Storage (DAS) devices.

#LI-CC1


Target Base Salary Range: $70,000 - $95,000 USD


Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.


Basic Requirements

  • 4+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience
  • Must be able to obtain background clearance as required by government customers.

Travel Requirements

Under 25%
Relocation Provided

International
Position Type

Experienced
Referral Payment Plan

Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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