Field Service Technician - JAX

US - Industrial Electric Manufacturing

$75K — $110K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Technical degree or equivalent with 8+ years in manufacturing or field service environments.
  • Experience in commissioning LV/MV electrical switchgear for Level 3 candidates.
  • Strong communication and teamwork skills are essential.
  • Ability to work independently without supervision is required.
  • Willingness to travel 75% of the time, including evenings and weekends when necessary.
  • Proficiency in reading and interpreting electrical wiring diagrams (required for Level 3).
  • Experience with switchgear and electrical control systems is a must for Level 3 candidates.

Responsibilities

  • Attend project meetings and coordinate with contractors and clients.
  • Install and modify electrical or mechanical components and subassemblies.
  • Perform basic testing of modified assemblies including visual and ductor tests.
  • Conduct basic commissioning of switchboards, control panels, and power products.
  • Troubleshoot electrical circuits and networking equipment.
  • Collaborate with Technical Project Manager to resolve issues identified in the field.
  • Perform preventive maintenance and modifications to existing equipment.

Benefits

  • Comprehensive benefits package supporting employee well-being and growth.
  • Opportunities for skill development and professional advancement.
  • Positive organizational culture promoting teamwork and independent work.
  • Potential for flexible scheduling based on project demands.
Full Job Description
FIELD SERVICE TECHNICIAN - Level 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:
  • Attending project meetings as required, including coordination with contractors and clients.
  • Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
  • Perform basic testing of modified assemblies (visual, ductor, etc.).
  • Perform basic commissioning of switchboards, controls panels, and power products.
  • Troubleshooting of electrical circuits and networking equipment.
  • Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
  • Performing preventive maintenance, field installations and modifications to existing equipment
  • Technical product support

Education and Experience:
  • A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
  • Must be a team player and have strong communication skills
  • Ability to work independently without direct supervision is a must
  • Ability to travel (75%). Must be willing to work evenings and weekends when needed.
  • Experience with switchgear and electrical controls system. (required for Level 3)
  • Military experience (Plus)
  • Ability to read and interpret electrical wiring diagrams (required for level 3)


Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an [redacted].com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

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