Location: Field-Based | Travel: ~80% | Job Type: Full-Time
You're an experienced reciprocating compression specialist who can walk into a challenging customer site, diagnose what others can't, and lead the technical execution required to get critical equipment back online. As a Field Service Technician IV, you'll serve as a technical SME supporting complex reciprocating compression equipment across commissioning, maintenance, diagnostics, troubleshooting, and major repair activities.
WHAT YOU WILL DO- Serve as a technical subject matter expert for reciprocating compression equipment, providing advanced technical and mechanical support to internal and external customers.
- Lead and perform startup, commissioning, preventive maintenance, corrective maintenance, major repairs, and troubleshooting on reciprocating engines and compressors.
- Diagnose complex equipment issues using engine and compressor diagnostics, operating data, vibration, emissions, performance information, and other technical measurements.
- Interpret technical data and equipment performance, identify root causes, and develop solutions that restore equipment reliability and customer uptime.
- Apply advanced knowledge of mechanical systems, controls, process piping, valves, skid systems, alignment, engine/compressor operation, and commissioning requirements.
- Present technical findings and recommendations professionally to customers while coordinating with Engineering, Operations, Sales, and other internal teams.
- Provide technical guidance and mentorship to other Field Service personnel while maintaining the highest standards for safety, quality, documentation, and customer execution.
WHO YOU ARE- An experienced reciprocating compression technician with 6+ years of hands-on industry experience and demonstrated progression through Field Service Technician I, II, and III responsibilities.
- A proven technical SME capable of diagnosing and resolving complex problems with limited supervision.
- Experienced with engine and compressor diagnostics and comfortable interpreting collected data to determine equipment condition and corrective action.
- Highly proficient in reciprocating compression systems, including mechanical components, engine operation, compressor operation, alignment, and performance.
- Able to lead or independently perform startup and commissioning activities.
- Comfortable working with technical documentation, OEM manuals, engineering information, service procedures, and equipment data.
- Able to communicate complex technical findings clearly to both customers and internal stakeholders.
- Willing and able to travel approximately 80%, including extended customer assignments and non-standard work schedules when required.
PREFERRED- Advanced technical education, associate degree, technical certification, or equivalent industry experience.
- Extensive experience with Cooper-Bessemer, Ajax, Superior, Gemini, Enterprise, Caterpillar, Clark, Waukesha, Ariel, or similar reciprocating compression platforms.
- Experience with vibration analysis, emissions diagnostics, engine performance analysis, or other advanced diagnostic methods.
- Strong knowledge of controls, instrumentation, process piping, valves, skid construction, and package operation.
- Previous experience serving as a technical lead, product specialist, commissioning specialist, or field service SME.
- Experience presenting technical findings and recommendations directly to customers.
WHY JOIN US- Most benefits are effective on your first day of employment - no waiting period.
- Comprehensive medical, dental, and vision insurance
- Company-paid life, AD&D, short-term, and long-term disability coverage (6-month short-term disability waiting period)
- Voluntary life, AD&D, and long-term disability buy up plan
- Voluntary benefit plans including accident, critical illness and hospital indemnity insurance plans
- 401(k) with up to 5% company match, employees are 100% vested on Day 1
- Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program (EAP) for mental health support.
