High school diploma or equivalent required; higher education preferred.
Over 5 years of experience in transformer services or high voltage substation operations.
Proven track record of leading multi-crew teams in the field.
Strong communication skills for effective customer and team coordination.
Proficiency in MS Office and digital reporting tools.
Valid driver's license with a clean driving record is essential.
Physical capability to lift up to 50 lbs in outdoor environments under high voltage conditions.
Responsibilities
Lead multi-crew teams in advanced transformer and high voltage substation equipment tasks.
Enforce a strong safety culture and adhere to PPE protocols.
Plan, coordinate, and execute complex field activities efficiently.
Provide expert troubleshooting for transformer and apparatus issues.
Oversee necessary transformer testing and ensure proper documentation.
Mentor technicians for improved technical skills and leadership capability.
Maintain meticulous records of service, testing, and customer interactions.
Benefits
Medical, dental, and vision coverage for employees and their families.
401(k) savings plan with company matching contributions.
Health Savings Account (HSA) or Flexible Spending Account (FSA) options.
Life and Accidental Death & Dismemberment (AD&D) insurance.
Short-term and long-term disability insurance offered.
Access to Employee Assistance Program (EAP) for additional support.
Full Job Description
Field Service Supervisor
Position Overview
The Field Service Supervisor provides senior technical leadership for complex transformer and high voltage apparatus projects, overseeing inspection, repair, maintenance, and testing of transmission and distribution substation equipment. The role directs multi-crew field execution, resolves technical issues, and ensures compliance with safety, quality, and operational standards.
Responsibilities
Lead and oversee field crews performing advanced installation, inspection, maintenance, testing, and repair of transformers and high voltage substation equipment.
Promote a strong safety culture, adhering to company safety policies, PPE requirements, and conducting regular JBOs.
Plan and coordinate complex field activities, including resource planning, customer communication, and job-site readiness.
Provide expert technical guidance for advanced troubleshooting, diagnostics, and problem solving on transformer and apparatus work.
Perform or oversee all transformer testing required within project scope, ensuring accuracy and proper documentation.
Mentor technicians to strengthen technical capability and field leadership across multi-crew operations.
Maintain accurate records of service activities, equipment repairs, testing results, and customer interactions.
Collaborate with internal teams for equipment needs, materials, logistics, and scheduling future crew assignments.
Communicate scope changes and field deviations to support cost recovery and project documentation.
Qualifications
Required:
High school diploma or equivalent
5+ years of experience in transformer services, high voltage testing, substation work, or related technical field operations
Demonstrated ability to lead multi-crew field teams and support complex projects
Strong written and verbal communication skills; ability to coordinate with customers and internal teams
Proficiency with MS Office and digital reporting systems
Valid driver's license and insurable driving record
Ability to lift/carry up to 50 lbs. and work safely in outdoor, high voltage environments
Willingness to travel frequently, including overnight stays
Ability to work flexible schedules including overtime, weekends, holidays, and nights
Successful completion of background checks and post-offer, job-related medical evaluation/drug testing where permitted
Preferred:
Advanced experience with transformer testing and diagnostics (e.g., Doble, DLRO, insulation resistance, winding resistance, CT ratio/saturation, power factor)
Knowledge of substation apparatus including HV/MV circuit breakers, transformers, switchgear, CTs, PTs, CCVTs
Experience planning testing scopes, interpreting results, and supporting field engineering decisions
Familiarity with crane/rigging, oil-processing support, and advanced transformer service procedures
Work Environment & Physical Requirements:
Field-based work in outdoor substations and industrial sites
Regular domestic travel with occasional international travel
PPE required; reasonable accommodations may be made
Benefits
Medical, dental, and vision coverage
401(k) savings plan with company match
Health Savings Account (HSA) and/or Flexible Spending Account (FSA)
Life and AD&D insurance
Short-term and long-term disability coverage
Employee Assistance Program (EAP)
Perks
Competitive pay
Talent development through instructor-led and online learning
Career path planning
Incentives for professional certifications
Per diem for travel
Referral bonuses
Tuition reimbursement
Pay:
The hourly rate for this position is between $55 - $65 per hour.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
