You'll work on site at mine operations across the Unted States, helping install, commission, and troubleshoot some of the toughest, most reliable equipment in the business. This is a remote role (based in Western USA, ideally Tucson AZ), with frequent travel.
This is a fully remote opportunity (but must reside in Western USA) with extensive travel United States to be expected.
Job Scope:
- Leads a team of 5-10 Field Service Support members in travel scheduling, daily report generation and on the job training.
- Provide hands-on mechanical support during installations, commissioning, maintenance, and troubleshooting of FLSmidth pumps, cyclones, and valves.
- Assist mine site personnel in getting the most out of their equipment—improving uptime, performance, and wear life.
- Support our sales team by identifying opportunities to upgrade or replace competitor equipment with FLS solutions.
- Perform basic process evaluations like pump sizing and cyclone simulations (training provided if needed).
- Deliver customer training on safe use, maintenance, and performance tips for our PCV products.
- Prepare clean and professional field reports documenting your work and recommendations.
What you bring:
- 10+ years of mechanical experience, preferably in mining, heavy industry, or rotating equipment. A college diploma or degree in a technical field is an asset but not required.
- Hands-on experience working with slurry pumps, cyclones, valves, or similar equipment.
- Strong troubleshooting skills and a knack for solving mechanical issues under pressure.
- Ability to work independently, communicate well with clients and teammates, and represent the company professionally on site.
- Comfortable traveling frequently—expect 50–75% travel across United States.
- Bilingual (English/Spanish) is a plus but not required.
- Proficiency with basic tools like Microsoft Outlook, Word, and Excel.
What we offer:
- Competitive pay with performance-based incentives.
- RRSP matching program.
- Full health and dental benefits.
- Generous time off (vacation, sick leave, flexible start/stop).
- Long-term job stability with a company that’s been around for 140+ years.
- Opportunities for technical training, advancement, and growth.
- Supportive, safety-first culture with real-world impact.
Travel:
Travel is expected in this role. Volumes will vary based on the requirements of the role but 50% to 75% of the time should be expected.
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
