Field Service Representative

GALT

$100K — $145K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in testing, networking, or IT-related roles required.
  • Familiarity with Tactical Data Link systems such as CDL, TTNT, L-16, and SADL is essential.
  • Experience working with military communication systems in field-testing scenarios is a must.
  • Proficiency with network security devices including firewalls and intrusion detection/prevention systems is required.
  • High-level knowledge of routing, switching, and network protocols including VLANs and IP subnetting is needed.
  • Expertise in both Linux and Windows systems is mandatory.
  • Active US Citizenship and the ability to obtain and maintain a Secret clearance are necessary.

Responsibilities

  • Provide on-site technical support for podded communication systems.
  • Act as technical liaison to military units and elements.
  • Develop and document test plans and procedures for system integration.
  • Create configurations for system tests and prototypes.
  • Establish troubleshooting procedures and workarounds as needed.
  • Conduct comprehensive systems and subsystems testing.
  • Evaluate system specifications and provide structured feedback.

Benefits

  • Support for ongoing education and certifications.
  • Opportunities for domestic and international travel (up to 50%).
  • Work in a dynamic environment with a focus on teamwork and proactive problem-solving.
  • Access to modern technology and resources for system testing and development.
  • Comprehensive health and wellness benefits.
Full Job Description
Job Location

San Diego, CA, Onsite. With domestic/international travel up to 50% of the time.

Job Description

GALT Aerospace is looking for a full-time, salaried Field Service Representative (FSR) to join our team. In this position, you will play a crucial role supporting the integration and test of networked communication systems.

Your day-to-day responsibilities will include the following:
  • Provide on-site technical support for the operation of podded communication systems
  • Provide technical liaison to supported military units/elements
  • Develop and maintain technical documentation which includes test plans and procedures
  • Develop configurations to support tests and prototypes of developing systems
  • Develop troubleshooting procedures and work-around documentation
  • Conduct systems and sub-systems testing
  • Review and provide feedback on system specifications, development, test, and network documents
  • Install and configure Windows/Linux servers
  • Set up and maintain DNS/Exchange/Active Directory
  • Maintain virtual environments
  • Deploy, monitor, and maintain network gear to include switches, servers, firewalls, etc. and troubleshoot network related problems
  • Capture and deploy system images

Required Skills, Experience, and Education
  • Tactical Data Link familiarity (e.g. CDL, TTNT, L-16, SADL, etc.) required.
  • Live field testing, experience with military communication systems required.
  • Working knowledge on network security devices (e.g. firewall, NGFW, IPS, IDS)
  • Working knowledge on event management systems.
  • 4+ years of experience with testing, networking, or other IT related fields
  • Experience with Department of Defense (DoD) computer and radio systems
  • Working knowledge of routing, switching, protocols, VLANs, IP subnetting, LAN, WAN, etc
  • Must possess high proficiency in Linux and Windows
  • Must have a high-level understanding of automation and implementation
  • US Citizenship required with a minimum of an active Interim Secret clearance. Must be able to obtain and maintain an active Secret clearance

Preferred Skills, Experience and Education
  • Automation, scripting, or other development experience in either Python or JavaScript
  • Knowledge of Containerized Virtual Environments is highly desired
  • Experience developing scripts in ansible is desired
  • Demonstrate knowledge in using various testing methodologies Agile and Scrum and logging results using solutions such as JIRA and or Confluence
  • Team player with a proactive attitude and the ability to be productive in a dynamic environment


Physical Requirements
  • Must be able to carry 50 pounds
  • Must be able to sit or stand for 8 hours at a time
  • Climb/descend, work atop, and traverse certain machinery


At GALT Aerospace, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $100,000-$145,000, with a specific total compensation package to be developed based on the specific candidate's location/need for travel, shift, skills, and experience.

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