Smiths Machine

Field Service Manager

Smiths Machine • $70K — $95K *
Chicago, IL 60629In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Associate's or Bachelor's degree in Engineering, Electronics, or related field (or equivalent experience)
  • Experience troubleshooting technical equipment or systems
  • Strong problem-solving and analytical skills
  • Ability to read technical manuals, schematics, and diagrams
  • Good communication and customer service skills
  • Willingness to travel frequently

Responsibilities

  • Install, test, and commission equipment at client locations
  • Diagnose and repair mechanical, electrical, or technical issues
  • Perform preventive maintenance and upgrades
  • Provide technical support and training to customers
  • Document service visits, repairs, and maintenance activities
  • Ensure compliance with safety standards and company policies
  • Coordinate with internal teams (engineering, support, logistics)
  • Travel to customer sites as needed

Benefits

  • Medical, Dental, Vision
  • 401k Retirement Plan with company match
  • Life, Short-Term Disability
  • Paid Vacation
  • Paid Holidays
Full Job Description
Job Description

Job Summary

The Field Service Engineer will install, maintain, and repair equipment on-site at customer locations. They serve as a key technical contact between the company and the customer.

Duties and Responsibilities
  • Install, test, and commission equipment at client locations
  • Diagnose and repair mechanical, electrical, or technical issues
  • Perform preventive maintenance and upgrades
  • Provide technical support and training to customers
  • Document service visits, repairs, and maintenance activities
  • Ensure compliance with safety standards and company policies
  • Coordinate with internal teams (engineering, support, logistics)
  • Travel to customer sites as needed


Qualifications

Qualifications
  • Associate's or Bachelor's degree in Engineering, Electronics, or related field (or equivalent experience)
  • Experience with troubleshooting technical equipment or systems
  • Strong problem-solving and analytical skills
  • Ability to read technical manuals, schematics, and diagrams
  • Good communication and customer service skills
  • Willingness to travel frequently

Key Skills
  • Troubleshooting & diagnostics
  • Customer service mindset
  • Time management
  • Technical aptitude
  • Adaptability in field environments


Additional Information
  • Medical, Dental, Vision
  • 401k Retirement Plan with company match
  • Life, Short-Term Disability
  • Paid Vacation
  • Paid Holidays


About Smiths Machine

Smiths Machine is a manufacturing company that specializes in precision machining and assembly services. The company was founded in 1980 and is headquartered in Indianapolis, Indiana. Smiths Machine has a team of experienced machinists and technicians who use state-of-the-art equipment to produce high-quality parts and components for various industries, including aerospace, defense, medical, and transportation. The company's services include CNC machining, turning, milling, grinding, and assembly. Smiths Machine is committed to providing its customers with high-quality products and services and has a reputation for delivering on-time and on-budget.
Learn more about Smiths Machine
Size
15,050 employees
Industry
Manufacturing & Automotive
NASDAQ
SMGZY
* Ladders Estimates

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