Bachelor's degree with five years of experience, or six years of additional experience in lieu of a degree
Active DoD Secret Clearance; US Citizenship required
IAT Level II certification (e.g., Security+ CE) within 180 days of hire
Experience with tactical networks and troubleshooting
Direct Linux experience
In-field operator training experience
Ability to lift and transport equipment weighing up to 50 pounds
Responsibilities
Provide technical support for maintaining and sustaining fielded IBCS systems
Act as the primary point of contact for the IBCS program
Integrate and maintain systems running Red Hat Enterprise Linux
Assist in the emplacement and initialization of the IBCS system
Advise customers on IBCS system capabilities and limitations
Troubleshoot IBCS hardware, software, and networks
Conduct training and support the Program Help Desk
Benefits
Opportunity for international travel and deployment
Engagement with military and civilian personnel
Hands-on experience with advanced defense systems
Potential for professional development and certifications
Dynamic work environment with high-pressure challenges
Full Job Description
Job Description
SAIC is currently seeking Field Service Experts (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.
The primary work location is on-site in Huntsville, AL, with occasional travel to other locations both within the continental United States (CONUS) and outside the continental United States (OCONUS).
MUST commit to a TWO-YEAR assignment outside the continental United States (OCONUS) at a future date. Please note deployments with assigned unit may include hostile areas.
JOB DESCRIPTION:
This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
Represent the IBCS program as the primary point of contact
Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
Assist in the emplacement and initialization of the IBCS system
Advise customers on the capabilities and limitations of the IBCS system
Assist in troubleshooting IBCS hardware, software, and networks
Provide feedback to program leadership regarding system performance and end-user feedback
Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
Conduct training
Support Program Help Desk
Conduct scheduled equipment inventories
Qualifications
REQUIRED EDUCATION:
Bachelor's degree and five (5) years' experience; six (6) years' additional experience can be accepted in lieu of degree (per contract vehicle)
REQUIRED CLEARANCE:
Must possess an active DoD Secret Clearance; US Citizenship required
REQUIRED CERTIFICATIONS:
IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements (active Security + CE is highly preferred)
REQUIRED SKILLS:
Experience with tactical networks and troubleshooting
Direct Linux experience
In field operator training
Troubleshooting of computer systems and networks
Able to lift and transport equipment weighing up to 50 pounds without assistance (heavier items may require team support/equipment assistance)
Good oral communications
Ability to effectively prioritize and execute tasks in high-pressure environments
Able to work independently and efficiently with short term deadlines
DESIRED SKILLS:
Army Air Defense background (14 or 140A or 14G)
IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
Experience with Virtual Machine, Cisco, and/or Windows Server
Ability to obtain a Linux+ certification within nine (9) months of hire date
Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements
About SAIC
Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
