Field Service Engineer

Veterans Prime, Inc.

• $80K — $85K *
Chicago, IL 60629In-Person
Technical Services
Less than 5 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with industrial and commercial electrical systems
  • Preferred knowledge or experience with industrial mechanical systems
  • Expert knowledge of company machinery, training provided
  • Willingness to travel up to 100%, including consecutive overnights
  • Strong communication skills for problem-solving
  • Ability to manage multiple tasks and maintain detailed records
  • Proficiency in Microsoft Outlook and Excel

Responsibilities

  • Install, service, and repair electromechanical equipment on-site
  • Utilize hand tools and test equipment for diagnostics
  • Communicate technical issues effectively with the Engineering Department
  • Provide phone troubleshooting support to customers
  • Assist sales teams with product demonstrations
  • Offer known solutions and innovate for unique challenges
  • Build and maintain strong customer relationships

Benefits

  • Generous benefits package
  • Opportunity for extensive training
  • Cover travel expenses with weekly reimbursement
  • Flexibility in travel arrangements
  • Supportive of veterans in the hiring process
Full Job Description
Overview

IMMEDIATE HIRING NEED

Field Service Technician

Full Time Position with Generous Benefits Package

$80-85K first year

DUTIES AND RESPONSIBILITIES:
  • Install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and sales offices
  • Utilizes hand tools and test equipment, such as multimeters, to perform work
  • Effectively communicates technical issues and findings with the Engineering Department
  • Performs in house phone troubleshooting support to customers
  • Supports sales for product demonstrations
  • Provides a range of known solutions to problems
  • Innovates on the fly to resolve new and unique problems
  • May be required to provide after-hours phone troubleshooting support
  • Will be asked to travel extensively, nationwide
  • Build and maintain customer relationships
  • Performs other duties, as assigned by the manager
  • Able to book own travel with credit card (reimbursed weekly)
  • Must live within 1 hour of a major airport


REQUIRED QUALIFICATIONS:
  • Experience with industrial and commercial electrical systems
  • Knowledge or experience of industrial mechanical systems preferred, but not necessary
  • Expert knowledge of supplied machinery (company provides extensive training)
  • Requires travel up to 100% of the time, inclusive of consecutive overnights, between 10-14 days
  • Ability to accurately and effectively communicate problems and suggest possible solutions
  • Demonstrated ability to effectively manage multiple tasks, prioritize work, and maintain detailed records
  • Proficiency with Microsoft Outlook and Excel


***VETERANS ARE HIGHLY ENCOURAGED TO APPLY***
* Ladders Estimates

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