STS Technical Services is hiring a
Field Service Engineer (FSE) in
Milwaukee, Wisconsin, to support aircraft maintenance, structural modifications, systems upgrades, on-the-job training and aircraft depot setup at customer sites.
This position requires extensive aircraft maintenance expertise, technical leadership experience and the ability to manage on-site program execution while supporting customer requirements, contractual deadlines and quality standards.
Candidates must have at least
10 years of progressively responsible aircraft maintenance experience, including significant hands-on experience with heavy structural repairs, aircraft modifications and depot-level maintenance.
The position also requires domestic and international travel for assignments lasting up to 12 weeks without return trips.
Position Details - Job Title: Field Service Engineer
- Location: Milwaukee, Wisconsin
- Company: STS Technical Services
- Reports To: Director of Engineering and Technical Solutions
- Travel: Domestic and International, Up to 12 Weeks at a Time Without Return Trips
Position Overview The Field Service Engineer supports Technical Solutions programs through oversight of aircraft maintenance, structural modifications, system upgrades, on-the-job training and aircraft depot setup at customer sites.
While deployed, the FSE manages on-site work to ensure customer satisfaction and timely delivery within the established scope and quality standards.
This position requires extensive expertise in general aircraft maintenance practices to serve as a Subject Matter Expert (SME).
Duties and Responsibilities - Provide technical oversight of customer and/or subcontractor work to verify compliance with contractual requirements, objectives and applicable quality standards.
- Manage on-site program execution and subcontractors to meet contractual deadlines, control costs and remain within scope.
- Lead daily and weekly planning meetings with subcontractors and, as needed, customers to address challenges affecting schedule, cost or scope.
- Ensure worksite compliance with aerospace quality standards, safety regulations and standard industry practices.
- Facilitate clear communication between the customer, S3 program manager and on-site contractors, consistently representing S3 courteously and professionally.
- Prepare and submit regular reports to the S3 program manager and customer as required.
- Informally coach and mentor site staff.
- Formally address scope changes, out-of-scope repairs and over-and-above work through customer negotiations.
- Act as S3's subject matter expert on aircraft systems, general maintenance, structural repairs and structural modifications.
- Support the business development team with technical input for proposals and program planning.
Required Qualifications and Experience - 10 or more years of progressively responsible aircraft maintenance experience, including significant hands-on experience performing or supervising heavy structural repair, aircraft modification and depot-level or unscheduled depot-level maintenance.
- Prior maintenance leadership experience as an aircraft crew chief, aircraft maintenance supervisor, production superintendent or equivalent, with broad aircraft systems knowledge.
- Current Airframe and Powerplant (A&P) certification.
- Ability to travel domestically and internationally for up to 12 weeks at a time without return trips.
- Expertise in aircraft drawings and technical data, including USAF technical orders, USN NAVAIR publications and U.S. Army technical manuals.
- Experience managing customer relationships.
- Significant experience working across cultures with international customers, host-nation personnel and multinational teams.
- Strong interpersonal, communication, negotiation, diplomacy, documentation and conflict-resolution skills.
- Ability to make sound decisions and solve problems under pressure.
- Fluency in American English.
Desired Qualifications - Experience with AS 9110 and/or ASA-100.
- Proficiency in spoken French and Spanish.
Apply Today STS Technical Services is hiring a Field Service Engineer in Milwaukee, Wisconsin, to support Technical Solutions programs involving aircraft maintenance, structural modifications, system upgrades and depot-level operations.
If you have the aircraft maintenance expertise, leadership background, A&P certification and travel availability outlined above, we encourage you to apply.
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