Bachelor's or associate degree in electronics/engineering or equivalent military training for Level 1; 2-3 years of experience in capital equipment troubleshooting.
4-6 years of semiconductor experience or equivalent military training for Level 2; technical degree preferred.
7+ years of semiconductor experience or equivalent military training for Level 3; technical degree preferred.
Proficiency in reading electrical and mechanical schematics.
Ability to perform tasks in a cleanroom environment with required PPE.
Responsibilities
Provide expert repair and preventive maintenance for complex electromechanical and electronic systems.
Lead or support the installation, relocation, and start-up of equipment to meet performance specifications.
Utilize advanced diagnostic procedures to isolate malfunctions and minimize system downtime.
Maintain comprehensive service records and documentation for continuity across engineering teams.
Provide technical guidance and mentorship for junior engineers (Level 3).
Adhere to cleanroom protocols and safety standards while staying updated on equipment upgrades.
Benefits
3/4 compressed work week structure allows for more days off throughout the year.
Overtime pay for hours worked over 40 hours a week.
Work only half the days of the year (182 days), maximizing work-life balance.
Shift differentials for night shifts, enhancing compensation for those willing to work less desirable hours.
Full Job Description
Description
Position Overview: Service Engineer (Levels 1-3) The Field Service Engineer (FSE) role at this company is responsible for the technical health of sophisticated semiconductor capital equipment at customer sites. This position involves high-level troubleshooting, preventive maintenance, and the execution of complex equipment installations. FSEs serve as the primary technical interface between company and its customers, ensuring operational excellence in fast-paced manufacturing environments.
Key Responsibilities
Technical Execution: Provide expert repair and preventive maintenance for complex electromechanical and electronic systems.
Installation & Deployment: Lead or support the installation, relocation, and start-up of equipment, ensuring systems meet exact performance specifications.
Systems Diagnosis: Utilize advanced diagnostic procedures to isolate malfunctions, minimize system downtime, and resolve equipment failures.
Technical Reporting: Maintain comprehensive records, including service reports and "As-Built" documentation, to ensure continuity across global engineering teams.
Professional Mentorship: (Level 3) Provide technical guidance and mentoring for Level 1 and 2 Engineers, ensuring the development of the broader technical team.
Industry Standards: Adhere to strict cleanroom protocols and safety standards while remaining current on equipment upgrades through ongoing technical training.
Qualifications & Experience Levels: Proficiency in reading electrical + mechanical schematics. Strong foundation using diagnostic tools + system troubleshooting + electronic and electrical theory.
FSE Level 1: Bachelor's or associate degree in electronics/engineering + experience -or- equivalent military training & exp with 2-3 years of hands-on capital equipment troubleshooting and repair.
FSE Level 2:Semicon experience -or- equivalent military training & exp with 4-6 years of hands-on capital equipment troubleshooting and repair. Technical or Eng BS or AS degree a plus.
FSE Level 3:Semicon experience -or- equivalent military training & exp with 7+ years of hands-on capital equipment troubleshooting and repair. Technical or Eng BS or AS degree a plus.
Cleanroom Operations: Ability to perform technical tasks in a confined cleanroom environment while wearing required personal protective equipment (PPE).
Physical Requirements: Capacity for prolonged periods of bending, stooping, and standing while working on complex equipment.
Shift Structure: 3/4 Compressed Work Week Company utilizes a "3/4" shift pattern (3 days on, 4 days off, 4 days on, 3 days off). Overtime is paid for hours worked over 40 hours a week. Even though the annual pay hours are higher than a standard 40-hour week (2,288 vs 2,080), employees work only half the days of the year (182 days).
The Short Week: 3 days on (36 hours) with 4 days off.
The Long Week: 4 days on (48 hours) with 3 days off.
Note: The Long Week includes 40 regular hours + 8 hours of OT.
Example: Annual Compensation Calculator Bi-weekly pay is calculated based on 88 "pay hours" (36 hours from the short week + 40 regular hours and 12 OT hours from the long week). Companies use 26 pay periods in a year.
Formula: 88 hours (bi-weekly) x 26 Pay Periods = 2,288 Annual Pay Hours
Calculation: 2,288 x Hourly Wage = Annual Gross Salary
