Field Service Engineer - Medical Imaging Equipment

Envision Radiology

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree or relevant experience in servicing Diagnostic Imaging equipment.
  • Experience in troubleshooting and repairing medical imaging equipment.
  • Proficient in Microsoft Office Suite, particularly Word, PowerPoint, Excel, and Outlook.
  • Strong communication skills for effective customer interactions.
  • Valid driver's license with a clean driving record.

Responsibilities

  • Perform installation, maintenance, and repair of medical imaging equipment.
  • Complete preventive maintenance and modifications on devices.
  • Set up, calibrate, and ensure quality control of customer equipment per OEM specifications.
  • Maintain service records and documentation accurately and timely.
  • Communicate regularly with customers to ensure satisfaction and follow-up on service issues.
  • Keep tools and testing equipment calibrated and maintained.
  • Work collaboratively with the team while also being resourceful and independent.

Benefits

  • Immediate accrual of PTO for full-time employees.
  • 6 observed holidays annually.
  • Comprehensive medical, dental, vision, and life insurance options.
  • 401(k) retirement plan for future savings.
  • Employee Assistance Program for personal support.
Full Job Description
Rezolut is seeking a Field Service Engineer - Medical Imaging Equipment
Monday - Friday | Position Base Pay Range: $90,000 - $120,000
Location: Tucson and Phoenix markets

Summary/Objective:

Rezolut is seeking Medical Imaging Service Engineer to provide service and repair to Mammography, Ultrasound, MRI, CT, and X-ray systems nationwide. We are an industry leader with training and career growth opportunities. We offer an excellent pay rate, paid time off, and benefits package options. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the company's equipment as well as our customers' equipment. This position requires regular travel.

Below are the equipment manufacturers and modalities that would primarily be serviced:
  • Siemens - Mammography, MR, and US
  • GE Mammography and US
  • Philips CT, MR, and US
  • Hitachi CT

Essential Job Responsibilities
  • Basic troubleshooting, installation, maintenance and repair of radiological equipment.
  • Completing Preventive Maintenance and modifications.
  • Setup, calibration, QC and QA of the customer's equipment according to OEM specifications.
  • Keeping up to date on administrative responsibilities such as maintaining service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Working as a member of Assured Imaging's team as well as being able to work independently, to provide efficient service.
  • The ability to lift, carry, and move tools and necessary equipment.
  • Adhering to current regulatory requirements to include, but not limited to, HIPPA, OSHA and FDA.
  • Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Required Education and Experience
  • Associate's degree or Radiology OEM training, Electrical, Technology, equivalent military experience or Associates Degree with 2 or more years' experience in servicing Diagnostic Imaging equipment.
  • Must have experience servicing diagnostic imaging equipment.
  • Experience interfacing with both internal team members and external customers as part of a solution-based service process.
  • Valid driver's license and good driving record is required.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Resourceful, with the ability to work independently.
  • Strong time management skills.
  • Ability to adapt to changing circumstances.
  • Decision-making, problem-resolution and creative thinking skills
  • Attention to detail.
  • Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment.
  • Must be able to travel.

Job Type: Full-time

Benefits:
  • Immediately accrue PTO as you work! (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program

Applications for this position are accepted on an ongoing basis; this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

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