Performs, scheduled, and unscheduled troubleshooting/services on specialty equipment, instruments, and systems specific to the pharmaceutical research & development industry. Possesses knowledge required for performing analytical service procedures, instrument qualifications, and calibration tasks.
This role requires travel including local/ regional travel. 25% overnight travel.
Location: Los Angeles, CA
What you'll do!- Perform installation, repair, preventative maintenance, and IQ/OQ/PQ services on multi-vendor analytical instruments (e.g., Agilent, Waters, Shimadzu, Thermo, and Sciex) at customer locations or in-house.
- Diagnose and troubleshoot operational problems on the following lab equipment (and/or equipment of similar complexity): GC, GC/MS, LC/MS (Single Quad and Triple Quad), ICPMS, HPLC/UPLC, All Associated OEM Chromatography Software Platforms, Related peripherals, e.g., headspace & autosampler.
- Fixes/services or resolves problems while performing unscheduled work, as necessary.
- Records and reports abnormal functions or out-of-tolerance conditions of equipment and initiates corrective action and documentation.
- Reinstalls, tests, evaluates, calibrates, and maintains instruments or devices upon completion of repairs.
- Documents daily records of inspections, maintenance activity, repairs, and other work performed within approved guidelines and procedures.
- Coordinates with outside contractors regarding repairs covered by maintenance agreements.
- Manages relationships with customers.
- Completes service report on each service ticket completion.
- Train customers and other service representatives on maintenance tasks
- Participates in the growth of the region and company.
What You'll Need:- Must complete QMS training assigned to position title.
- Must meet lawfully required customer/vendor credentialing requirements necessary to gain site access. These requirements vary by customer/vendor and may include but are not limited to post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs.
- Ability to travel to various locations daily and interact with a broad range of clientele.
- Overnight travel will be required.
- A valid driver's license is required.
Education/Training/Knowledge:- 2+ years of field service experience is highly preferred.
- Service knowledge of GC, HPLC/UPLC, GC/MS & LC/MS is required.
- Bachelor's degree in science (chemistry, analytical chemistry biochemistry, biotechnology, or similar) preferred or High School Diploma or equivalent experience with lab experience required.
- Knowledge of lab practices, standard concepts, and test procedures for analytical instruments.
Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Field Service Engineer position is $100,000 annually and the maximum salary is $115,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more
