Field Service Engineer-IT/Network

Technology Service Corporation

$75K — $95K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years in a technical role as a Field Engineer focused on IT/Network for RPA or Special Mission Aircraft.
  • US citizenship and current secret security clearance required.
  • Experience in ISR systems operational sustainment in austere environments.
  • Proficiency in integrating and configuring hardware/software subsystems.
  • Strong skills in network troubleshooting using test equipment.
  • Current CompTIA Security Plus certification essential.
  • Hands-on experience with Windows and Linux operating systems.
  • Experience managing CISCO network architecture.

Responsibilities

  • Serve as the primary technical liaison between engineering and operations.
  • Establish and enhance Field Service Engineering support services for multiple projects.
  • Develop and implement standardization and risk management strategies.
  • Support the growth of products/services in a global market.
  • Deliver new technological solutions within project scope.
  • Facilitate the integration of industry partners into operational planning.
  • Travel up to 25% for client site engagements.

Benefits

  • Stable work environment and competitive salary.
  • Comprehensive benefit package including ESOP participation.
  • 401k Plan with company contributions.
  • Flexible work schedules to support work-life balance.
  • Tuition reimbursement for continued education.
  • Co-sponsored health plan offering various options.
  • Paid leave and additional supportive benefits.
Full Job Description

TSC is currently seeking a Field Service Engineer-IT/Network based in Sierra Vista, AZ. The Field Service Engineer is a focal point to further enable the division to satisfy direct customer projects aligned with the Division Manager's and Operations Manager’s objectives. This position will satisfy Field Service Engineering responsibilities on and off site related to further establishing Field Service Engineering support services for several program related projects concurrently. This position serves as a technical bridge between engineering resources and operators/maintainers in the assigned portfolio while reporting to the Field Service Engineering Manager. Works to develop and mature standardization, program or site-specific requirements, and risk management strategies, enabling increased probability of success to deliver new technological deliverables within the approved scope. This role is pivotal to supporting the entire team’s ability to grow the scope of available Products or Services with a variety of Industry Partners for a globally oriented market in a high-stakes environment. Travel up to 25% is required.

Required Qualifications: 

  • A minimum of 5 years directly serving in a technical role, on-site, as a Group 3-5 RPA or General Aviation Special Mission Aircraft IT/Network Field Engineer
  • US citizenship and a current secret level security clearance.
  • Experience in aspects of ISR systems operational sustainment; GCS, comm systems, computing/networking, mission payloads, or other related subsystems with limited resources in austere environments
  • Experience with initial integration and configuration of hardware/software subsystems
  • Strong understanding and application of using network test equipment, for troubleshooting
  • Current CompTia Security Plus certification
  • Hands-on experience with software integration and testing: Windows and Linux operating systems
  • Hands-on experience with managing/maintaining CISCO network architecture
  • Experience with developing standard operating procedures (SOP), system block diagrams, and subsystem test plans

  • ​​Preferred Qualifications:
  • 10+ years' experience in Field Engineering Support to RPA/UAS in a global enterprise
  • Demonstrated technical expertise to ensure the Division's Field Engineering Services are executed, enabling the development, sustainment, and growth of technological deliverables
  • BS in a Cybersecurity/Information Technology/Computer Engineering or related field
  • Experience within Initial Cadre Teams for Rapid Development and Technology transfer
  • Valid US passport
  • Independent ability to plan, prioritize, schedule, and organize multiple management tasks simultaneously according to the importance of projects or management tasks assigned
  • Ability to work well with other team members under time-sensitive constraints

TSC Benefits:

TSC offers a stable work environment, a competitive salary, and a comprehensive benefit package, including ESOP participation, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Co-Sponsored Health Plan, Paid Leave and much more. 

Applying to TSC:

Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening. 

Similar Jobs

More Jobs at Technology Service Corporation

More Aerospace & Defense Jobs

Find similar Field Service Engineer-IT/Network jobs: