What's the role?This role is responsible for installing, maintaining, troubleshooting, and repairing highly advanced ZEISS semiconductor systems used in the semiconductor manufacturing industry.
The engineer will work directly at customer sites, primarily in the Fremont, CA area, supporting cutting-edge inspection and metrology technology. The position is very hands-on and combines mechanical, electrical, software, and customer support responsibilities.
Sound Interesting?Here's what you'll do- Provide hands-on service and support at customer locations
- Troubleshoot system issues and determine the best repair or maintenance solution
- Replace components and perform complex repairs on advanced optical systems
- Support customers remotely by phone/email and onsite when needed
- Document service activities and provide feedback to improve quality and service processes
- Help develop and test new service strategies and procedures
- Deliver training and create technical documentation when required
- Serve as the communication bridge between the customer, the local ZEISS team, management, and the factory team in Germany
Do you qualify?- Experience troubleshooting and repairing complex technical systems
- Ability to read electrical schematics, mechanical drawings, and engineering documentation
- Semiconductor industry experience is strongly preferred
- Optics industry experience is a plus
- Comfortable working independently in the field and handling customer-facing situations
- Strong hands-on troubleshooting mentality and ability to work under pressure
- Flexible with service schedules and customer support needs
- Comfortable traveling internationally, including training trips to Germany
- Good written and verbal communication skills in English
Compensation- Salary Range: The annual pay range for this position is $76,000 - $95,000
- Actual compensation will depend on factors such as location, experience, education, skills, and role scope
- Eligible for performance bonus or sales commissions
We have amazing benefits to support you as an employee at ZEISS!- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay
- The list goes on!
The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.
Your ZEISS Recruiting Team:
Maria Khalil
