Full Job Description
Technical Sales Specialist-Fire Alarm Sales Engineer
Johnson Controls is hiring for a field-based technical pre-sales role supporting Fire Alarm/Life Safety System sales in the Phoenix market. You will be assigned to a specific territory, and residency within that territory is required because on-site customer visits will be a core part of the role.
Role Overview
In this role, you will partner with local sales teams, electrical contractors, engineers, architects, and customers to support new and retrofit Fire Alarm/Life Safety opportunities. You will help shape technical solutions, review proposals, prepare quotations, and guide customers toward compliant, practical, and value-driven system recommendations.
Key Responsibilities
- Provide technical pre-sales support for new and retrofit Fire Alarm/Life Safety System sales in the Boston market.
- Review system proposals submitted by local sales teams and electrical contractors to confirm functionality and identify value engineering opportunities.
- Assist sales representatives with customer facility surveys, including assessment of existing systems and protection needs.
- Work with internal teams to develop complete quotations, scopes of work, and cost estimates.
- Deliver demonstrations and presentations of Simplex equipment, alternative system interfaces, and code compliance updates to end users, engineers, architects, contractors, and regulatory authorities.
- Partner with Sales and Installation teams on system designs, technical requirements, and project specifications.
- Support newer sales representatives by strengthening product knowledge, application understanding, and confidence in customer conversations.
- Collect project information, select appropriate products unless otherwise defined by contracts or customers, and prepare clear technical recommendations.
- Provide guidance on fire and life safety regulations, building codes, and project code requirements.
- Coordinate bid schedules with electrical contractors and assign projects accordingly.
- Report weekly on Dodge Opportunities in Planning, Pre-Planning, and Design.
- Own the Johnson Controls Contractor Connections program and serve as the point of contact for key electrical contractors.
- Conduct routine customer visits as needed to support relationships and drive customer satisfaction.
How You Will Do It
- Stay close to the work in your territory by spending time with customers, contractors, and local sales teams to understand project needs and site conditions.
- Balance technical accuracy with practical value engineering when reviewing proposals, recommending solutions, and helping teams strengthen sales opportunities.
- Communicate clearly across technical and non-technical audiences so customers, engineers, architects, contractors, and authorities receive consistent, useful guidance.
- Work with discipline and follow-through on quotations, bid schedules, Dodge reporting, and contractor coordination.
- Share knowledge openly and support team capability by helping newer sales representatives build product and application expertise.
- Use a customer-focused, problem-solving approach to remove obstacles, improve responsiveness, and strengthen long-term relationships.
Qualifications
- Minimum of 5 years of technical experience with Simplex or Autocall products.
- Experience in the Fire Detection industry.
- Exceptional customer service and problem-solving abilities.
- Ability to manage multiple priorities with minimal supervision while maintaining a high level of attention to detail.
- Ability to communicate effectively with both technical and non-technical audiences.
- Strong written and verbal communication skills.
- Residency within the assigned Boston market territory is required.
- Ability to perform on-site customer visits as needed.
Nice to Have
- An Associate's or Bachelor's Degree in Engineering or a related field.
- Familiarity with fire regulations, codes, and standards.
- Understanding of the sales process.
- NICET Level 2 certification or higher.
Why Join Us
You will join a team that values customer focus, practical technical support, and strong collaboration across sales and installation functions. Johnson Controls offers competitive salary, paid vacation, holidays, and sick time, a comprehensive benefits package including 401K, medical, dental, and vision care available day one, extensive product and on-the-job/cross-training opportunities, an encouraging and collaborative team environment, and a safety-first approach through the Zero Harm policy.
If this sounds like the right fit, apply today and bring your Simplex and Autocall expertise to a territory-focused sales engineering role.
Salary Range: HIRING SALARY RANGE: $89,700. - $140500. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Sales Commission Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers
