As a Field Operations Manager at RXO, you'll lead a large, complex, cross-functional operation spanning third-party logistics, warehouse, transportation, customer, and carrier teams. You'll serve as a central point of coordination, aligning stakeholders, driving operational performance, and ensuring consistent execution against customer objectives.
What your day-to-day will look like:- Lead a complex, high-volume operation across multiple functions, establishing countermeasures and improvement plans to ensure customer KPIs are achieved and sustained.
- Coordinate with cross-functional teams to establish ownership, track progress, resolve dependencies, and drive timely execution of corrective actions.
- Monitor, analyze, and evaluate transportation teams against key performance indicators (KPIs) and operational metrics, escalating risks and implementing recovery plans as needed.
- Work with 3rd party warehouse and transportation activities in a 24x5 operating environment, coordinating response to operational disruptions, natural disasters, shutdowns, and business continuity events.
- Develop, implement, and maintain standardized work procedures that align customer requirements with 3PL execution across the operation.
- Partner with cross functional leaders to develop strategies for continuous improvement, operational efficiency, service performance, and cost reduction.
- Establish clear operating rhythms, accountability, and communication across internal teams, customers, carriers, and third-party partners to support an integrated end-to-end operation.
At a minimum, you'll need:- 5 years of logistics, transportation, or complex operations experience.
- Demonstrated experience leading across multiple functions and influencing stakeholders without direct reporting relationships.
- Strong group presentation, communication, and negotiation skills, with the ability to work effectively across organizational levels and with external partners.
- Strong proficiency with Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
It'd be great if you also have:- Bachelor's degree (B.A.) in a related field.
- Experience in the automotive industry.
- Experience managing large-scale, multi-stakeholder operations with responsibility for performance, cost, continuous improvement, and operational continuity.
Does this sound like you? Check out what else RXO has to offer.Why Join Us: Our Benefits - Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
