We're Looking For:A Field Operations and Auction Performance Senior Manager to serve as a senior leader within LaneLink, setting the strategic direction for our field organization and auction partnerships nationwide. You will oversee a high-impact team of Remarketing Field Representatives and own the aggregate performance and scalability of operations for a portfolio exceeding $500M in annual assets. This role is for a strategic operator who can balance financial accountability with people leadership to drive industry-leading remarketing outcomes.
You Are:- An Architectural Leader. You don't just manage; you build and refine the operating models that allow our field teams to scale.
- Financially Astute. You have deep financial acumen and understand how field-level decisions impact the bottom line and asset recovery.
- Influential. You can navigate complex negotiations with auction leadership and internal stakeholders to drive alignment.
- Decisive. You operate with high autonomy, making critical calls on market strategy and complex arbitrations.
- A Talent Developer. You are passionate about coaching a distributed team and fostering a culture of extreme ownership.
You Bring:- Core Knowledge (Remarketing & Auction Dynamics)
- Mastery of NAAA standards, auction operations, and wholesale market trends.
- Deep understanding of vehicle reconditioning ROI and pricing strategies.
- Functional Expertise
- 10+ years of experience leading distributed operations or regional remarketing teams.
- Experience managing large-scale asset portfolios ($500M+) with a focus on net recovery.
- Proven ability to design and implement performance scorecards and standardized KPIs.
- Technical Expertise
- Fluency in remarketing technology platforms and data analytics tools.
- Ability to translate complex market data into actionable field strategies.
You Own:- Strategic Field Leadership (30%)
- Define the operating model and performance standards for the national field team; lead, coach, and calibrate performance across all markets.
- Auction Partnership & Performance (25%)
- Own the relationship with auction leadership; utilize data-driven scorecards to influence service levels and operational execution.
- Enterprise Asset Management (20%)
- Drive the overarching strategy for $500M+ in annual vehicle assets to maximize efficiency and client outcomes.
- Operational Excellence & Governance (15%)
- Design workflows and tools that ensure consistency; serve as the final escalation point for high-stakes arbitrations and operational risks.
- Client Strategy & Advisement (10%)
- Act as a strategic advisor for key clients, providing high-level insights into market conditions and performance results.
You Drive:- Execution:
- Standardizing best practices across all auction locations to ensure a consistent LaneLink experience.
- Implementing the tools and technology necessary for the field team to operate at peak effectiveness.
- Results:
- Meeting or exceeding benchmarks for net recovery, cycle time, and ROI.
- Scaling the field organization to handle increased volume while maintaining high quality-control standards.
Who You Will Work With:Reporting to the Director of Remarketing, this role will collaborate with the following groups on a daily basis:
- LaneLink Executive Leadership and Product teams.
- Senior Auction Group Leadership and NAAA representatives.
- Key Institutional Clients and Sales Leadership.
Where You Work:Your work is performed as a Remote or Hybrid employee; however, this role requires significant field presence with travel up to 75%.
Must Have's:- 10+ years of experience in remarketing, auction operations leadership, or automotive field management.
- Bachelor's or Master's degree in Logistics, Business or related field or comparable experience.
- Proven track record of leading distributed teams across multiple regions.
- Experience managing large-scale asset portfolios (minimum $100M+, ideally $500M+).
- Ability to travel extensively (up to 75%) to auction locations and client sites.
- Familiarity with Google Suite products, Remarketing programs such as AutoIMS, MMR, Edge Pipeline.
- Advanced stakeholder management and executive-level communication skills.
Nice to Have's:- Previous experience in an enterprise-level Director role within the remarketing industry.
- Deep involvement with NAAA committee work or industry-standard setting.
- Experience with change management in a high-growth or evolving corporate environment.
What We Offer: - Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!Compensation Range ofAnnual Salary: $100,000.00 - $110,000.00 USD
(Depending on experience, skill set, qualifications, and other relevant factors.)
