Ability to develop detailed policies and procedures
Previous supervisory experience preferred
Strong computer skills, particularly in Microsoft Office applications
Responsibilities
Oversee Wellness case management staff for WeCARE clients
Support and implement Wellness plans in compliance with NYC HRA requirements
Develop relationships with medical and psychiatric providers for referrals
Create and facilitate training materials for Wellness staff
Collaborate with the Assistant Director to assign cases appropriately
Monitor wellness case tracker for accurate logging and updates
Evaluate performance of wellness case managers and implement corrective actions
Benefits
Grant-funded position
Day shift, Monday to Friday
Structured work hours from 8:30 AM to 5 PM
Opportunity to develop community relationships
Engagement in training and professional development
Full Job Description
City/State: Bronx, New York Grant Funded: Yes Department: CMO - Wecare Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $96,000.00-$120,000.00
The WeCARE Supervisor of Wellness Services will oversee all Wellness case management staff who will be responsible for providing services to all WeCARE clients who are deemed to be temporarily unemployable.
The Wellness supervisor's role is to support and initiate the implementation of Wellness plans that comply with all NYC HRA contractual requirements. This will entail developing relationships with all medical and psychiatric treatment providers in New York to make necessary referrals and obtain necessary documentation to support the Wellness Plan process for the clients.
Develop and facilitate departmental trainings and training material for Wellness staff.
In addition, develop relationships with community-based organizations for client assistance referrals.
Assist in the development and facilitation of departmental training as well as training materials for the wellness case management team.
Skill managing and directing staff in following Wellness Services Plans include: • Collaborate with the Assistant Director of the wellness team to ensure cases are assigned appropriately to wellness case managers. • Monitor the wellness case tracker to ensure cases are logged and updated according to procedures. • Work with the Assistant Director to ensure wellness activities lead to the timely completion of wellness plans in accordance with NYC HRA contractual requirements. • Reconcile all wellness activities with documentation in the WeCARE data system (SEAMS). • Review and ensure wellness case managers assess clients' clinical documents (current and past) supporting disability claims. • Ensure regular reviews of wellness plans conducted for compliance with procedures, protocols, and quality assessment. • Monitor the caseloads and track activities assigned to all wellness case managers. • Evaluate wellness case managers' performance and oversee necessary corrective actions. • Ensure all wellness dispositions are submitted in a timely manner. • Possess strong computer skills with knowledge of Microsoft Office applications.
Qualifications: • Bachelor's degree required, master's degree preferred • 3 years' experience • Associate must have ability to assist in the development of detailed policies and procedures. • Previous supervisory experience is preferred.
About Montefiore Medical Center
Montefiore Medical Center is a teaching hospital located in the Bronx, New York. The hospital was founded in 1884 and has since grown to become one of the largest healthcare systems in the state of New York. Montefiore is affiliated with the Albert Einstein College of Medicine and is known for its expertise in areas such as cardiology, neurology, and oncology. The hospital has been recognized for its commitment to patient care and has received numerous awards and accolades. Montefiore is a non-profit organization and is committed to providing care to underserved communities.
