Position Description September 2026
Field Inspector,Mass Save Field based position, visiting 4 or more homes a day
Ideally located between Metrowest and Worcester Summary/Objective Abode oversees Trade Allies (contractors including heat pump installers and Home Performance Contractors) providing residential energy assessment, weatherization services, and Heat Pumps for the Mass Save program. This position helps ensure quality delivery of these services by conducting in-depth inspections of projects undertaken for this program through a blend of field visits (both in-process and post-completion) and reviews of photo-documentation of installations for Home Energy Assessments, Weatherization work, and Heat Pump installations.This is a terrific opportunity for someone with previous hands-on experience in residential energy efficiency contracting or heat pump installation to work largely independently in the field to ensure impactful delivery of these services.
Responsibilities Reporting to the Field Inspection Manager, Field Inspectors partner with contractors, residential customers, and Abode office staff to ensure that work completed under the Mass Save program meets program standards, is high quality, and delivers a great customer experience. To accomplish this, responsibilities include:
- Staying current with Mass Save program rules and best practices. Abode will provide up-front training as needed along with ongoing training and resources.
- Communicating regularly with Abode field and office staff as needed, including regularly scheduled virtual meetings as well as periodic meetings at Abode headquarters.
- Traveling (using personal vehicle with mileage reimbursement) to multiple homes (typically 4 or more) each weekday throughout the state (typically concentrated in a geographic region) for inspections.
- Providing real-time feedback and guidance to contractor field crews regarding project scope or implementation to ensure they are in compliance with program and best practice guidelines (including safety).
- Responding to and helping to address customer concerns about projects.
- Conducting diagnostic testing (e.g. combustion safety, blower door, and infrared scans) to assess the potential health risks and efficacy of work scoped or completed by contractors.
- Collecting and entering data into the company's electronic forms for project tracking.
- Analyzing recommended and installed measures for program eligibility, sound building science, and suitable installation techniques.
- Creating comprehensive reports shared with contractors and Program Administrators that grade completed work, and when necessary, require call-back's.
- Other duties that may be assigned to you as Abode continues to evolve.
Qualifications - Extensive hands-on knowledge of residential building science is required.
- BPI Building Analyst Professional (BA-P) required (certification can be obtained through Abode).
- Experience with Mass Save is strongly preferred; previous experience servicing as a Heat Pump installer, Crew Lead, Energy Specialist, or Inspector in the Mass Save program is ideal.
- Familiarity with heat pump design and installation best practices and/or experience installing, commissioning, servicing, or inspecting residential heat pump systems is strongly preferred.
- Demonstrated ability to effectively communicate on-job concerns with crews and homeowners, as well as to communicate post-job concerns in a professional manner with Abode staff and participating contractors to address and improve work quality.
- Basic computer proficiency including Microsoft Apps and phone and tablet-based data collection required.
- Collaborative team player, brings a positive can-do attitude. Calm, even temperament suited to dealing with customer service issues.
- A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner.
- Must have valid driver's license, reliable transportation, and suitable auto insurance.
- Ability to speak Spanish or Portuguese to support customers or partners whose native language is not English would be a big plus.
Physical Demands - Will have duties both inside and outside the customer's home.
- May be exposed to inclement weather conditions including heat, cold, wind, rain, and snow.
- Requires standing, walking, kneeling, climbing, bending, and crawling.
- Requires lifting, transporting and carrying objects weighing up to 40 pounds multiple times per day.
- Comfortable with heights and ladders plus the ability to crawl and inspect confined spaces.
- Exposed to noise, dust, dirt, insulation, and other related hazards
Compensation and Benefits This is a full-time, exempt position withan initial base salary of $72K plus the opportunity to earn an additional $30K+ per year depending on the quality and volume of work performed. The Field Inspector will receive an additional mileage reimbursement for use of their personal vehicle on company business. Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off (~37 paid days off, or ~15% of all weekdays).
To Apply To apply, please visit www.AbodeEnergy.com/careers to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you!
