5 years of automotive mechanical experience required.
Master Automobile Technician Certification (A1-A8 ASE) or equivalent experience.
Willingness to travel to dealerships across all 50 states.
Strong communication skills for conveying technical information.
Proficient in data analysis and report creation.
Skilled in MS Word, Excel, Outlook, and other software.
Ability to work independently in a fast-paced environment.
Responsibilities
Provide on-site support to dealer technicians for resolving technical issues.
Document findings and corrective actions from each mission.
Report any identified shortfalls to the OEM enterprise.
Benefits
Opportunity for extensive travel across the U.S.
Hands-on experience with OEM Manufacturing and Engineering.
Engagement in root cause analysis and quality improvement.
Collaboration with various departments to enhance technical solutions.
Full Job Description
Job Description
The Field Engineers are responsible for supporting the identification of quality issues and assisting with hands-on root cause analysis, support OEM Manufacturing, Engineering and Supplier Operations.
Day to Day Responsibilities
Provide on-site support to the dealer technicians and ensure the solution of product technical issues.
Document the findings of each mission and the corrective actions taken.
Document any shortfalls identified during the mission to the OEM enterprise.
Qualifications
5 Years automotive mechanical experience required.
Ability to travel to dealerships in all 50 states.
Ability to communicate technical information to all departments.
Ability to analyze data and create custom reports.
Ability to effectively use MS Word, Excel, Outlook and other customized software.
Ability to work independently and manage a progressive workload in a fast-paced environment.
Highly motivated, adaptive, and autonomous with the ability to deliver results.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $95K to $105K based on current experience.
About MSX International
MSX International is a business process outsourcing company that provides technology-based services to enterprises in the automotive industry. The company offers a range of services, including warranty and quality management, supply chain management, and customer experience management. MSX International was founded in 1996 and is headquartered in Farmington Hills, Michigan.
