AFL Global

Field Engineer - Energy (Remote Opportunity)

AFL Global • $70K — $95K *
US-AnywhereRemote in Duncan, SC
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Advanced installation knowledge of electrical distribution and transmission products.
  • 5+ years of experience in the electric utility field with a solid understanding of the electric utility industry.
  • Hands-on field experience in electric utility line work in distribution, transmission, and/or substation environments.
  • Demonstrated understanding of transmission, substation, and/or distribution construction and maintenance applications.
  • Strong writing and verbal skills for effective communication and training content development.
  • Ability to conduct customer training, product demonstrations, and troubleshoot issues in the field.
  • Familiarity with AFL's optical products and hardware for customer training.

Responsibilities

  • Support customer projects with installation training and on-site supervision.
  • Provide hands-on product training and installation support to customers.
  • Assist customers with product installation questions.
  • Develop installation documentation and application materials.
  • Contribute insights for new product development regarding installation.
  • Interact with cross-functional teams to support customer and product needs.
  • Travel to customer sites to train users on proper installation techniques.
  • Ensure compliance with Environment, Health and Safety (EHS) policies.

Benefits

  • Remote / home office work environment with field site exposure.
  • Frequent travel opportunities to customer sites (approximately 50-60%).
  • Collaborative work culture interacting with various departments.
  • Opportunity to contribute to product development and training resources.
  • Engagement in sustainability considerations and compliance initiatives.
Full Job Description
Field Engineer - Energy (Remote)

Job Summary

The Field Engineer - Energy is responsible for providing customer technical support for all AFL electrical power systems products into the utility and telecom markets. Supports the commercial team efforts by providing product installation expertise, building customer relationships, and providing technical support for troubleshooting and repairs.

Responsibilities
  • Support customer projects through on-site support for installation training, field failure investigations, on-site supervision, or direct installation support.
  • Provide hands-on product training and installation support to customers.
  • Assist customers with product installation questions.
  • Provide support to further develop installation and training documentation for products.
  • Assist with new product development by providing installation insight.
  • Supports the development of application notes, instruction manuals, and application videos for products, installation procedures and applications.
  • Interact with product managers, application engineers, sales team, and customer service representatives as required.
  • Travel to customer sites and train end users on proper installation techniques.
  • Develop and/or update procedures and documentation for his/her area as applicable.
  • Follow, know, promote, and demand the fulfillment of the Environment, Health and Safety (EHS) policy, rules, procedures, and operative controls to maintain and improve our performance on these matters.
  • Identify client's requirements on sustainability needs from our products.
  • Inform EHS department for any requirements from clients that involve new materials or processes changes to identify environmental, health and safety impacts.

Personal Qualities
  • Strong work ethic and commitment to the customer, product, timeline, and deliverables.
  • A collaborative and influential team player able to effectively work across multiple departments.
  • A self-starter who can work independently.
  • Excellent analytical skills with the ability to portray information in a logical and well-organized manner.
  • Detail oriented.

Qualifications
  • (Required) Advanced Installation knowledge of electrical distribution and transmission products.
  • (Required) 5+ years of experience in the electric utility field with a solid understanding of the electric utility industry.
  • (Required) Hands-on field experience in electric utility line work in the distribution, transmission and/or substation environments.
  • (Required) Demonstrated understanding of transmission, substation, and/or distribution construction & maintenance applications.
  • (Required) strong writing skills for training content development and customer communication. Strong verbal skills for effective internal and customer communication.
  • (Required) Willing and able to conduct customer trainings, high voltage product demonstrations, and troubleshoot customer product issues in the field.
  • (Required) Develop expertise in AFL's optical products and hardware used by utility market customers in order to provide the same customer training and support as AFL's electrical conductor accessories.
  • (Required) Professional skills:
  • Advanced problem-solving skills
  • Good organization and time management skills
  • Excellent oral and written communication skills
  • Strong analytical capabilities
  • Good presentation skills
  • Moderate skills with Microsoft PowerPoint, Excel, Word, Teams, and SharePoint
  • (Preferred) Experience with AFL products or equivalent (substation accessories, bus conductors, compression accessories, cable motion control hardware, formed wire cable hardware, and the related tools)
  • (Preferred) Current or previous electrical line worker qualification (i.e. Line Apprentice 4, B-Class Lineman, A-class Lineman, Journeyman) transmission line or substation construction background. Distribution line background will also be considered.

Working Conditions
  • Remote / Home Office Environment
  • Field Environment / Customer Sites / Construction Sites / Office Environment
  • Frequent Travel Required (approximately 50-60%)


About AFL Global

AFL Global is a leading provider of integrated solutions in the fiber optics industry. The company offers a wide range of products and services, including fiber optic cable, connectivity, and accessories, as well as engineering, installation, and maintenance services. AFL Global serves a variety of industries, including telecommunications, broadband, electric utility, and enterprise.
Learn more about AFL Global
Size
5,000 employees
Industry
Business Services
Founded
1984
* Ladders Estimates

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