About the role

We are looking for highly ambitious engineers with a passion for driving customer success at the highest levels. This is not a typical engineering role; it's a unique opportunity to operate at the intersection of groundbreaking technology and critical customer impact. You will be entrusted to own the outcome of our most strategic customer engagements, leading the charge on high-stakes initiatives that directly accelerate the industry's adoption of safe, software-centric, AI-driven machines globally.

Note: This role may require relocation several times per year to various customer sites. For most of 2026, the target location will be in Austrailia.
At Applied Intuition, you will:

• Own end-to-end field deployment of Applied's product lines at customer sites leading integrations of systems from initial setup through steady-state operations
• Partner with customer operations leadership and frontline teams (control room, field ops, maintenance, etc) to establish clear roles, decision paths, and day-to-day operating procedures
• Drive safe operational readiness by translating safety philosophy and "non-negotiable" critical controls into site procedures, training, and go/no-go criteria
• Act as the technical escalation point on-site: triage issues, collect logs/telemetry, reproduce problems, and prioritize fixes with the broader engineering team while keeping customers unblocked
• Monitor deployment health and performance (uptime, throughput, latency, intervention rates), then drive continuous improvement with the customer, internal engineering teams and applied leadership

We're looking for someone who has:

• 3+ years of experience supporting technology deployed on heavy equipment, construction machinery, mining trucks, or similar off-road vehicles
• Prior experience working in the mining/construction industry
• Hands-on experience with field installations, including wiring harnesses, sensors, ECUs, power systems, and vehicle interfaces
• Experience deploying and supporting software systems in production or customer environments
• Strong troubleshooting skills across hardware, software, electrical, and networking domains
• Comfortable working in active construction or industrial environments
• Ability to work independently, own outcomes, and make sound technical decisions in the field
• Strong communication skills and comfort acting as the primary customer-facing engineer
• Willingness to be based on-site in Louisiana for extended periods

Nice to have:

• Background in electrical engineering, mechanical engineering, robotics, or related technical fields
• Prior work in autonomous vehicle development domains
• Familiarity with CAN, Ethernet, vehicle diagnostics, and logging tools
• Experience working with Linux-based systems in the field

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $80,000 - $138,571 USD annually.

Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.