Summary:The Field Clinical Specialist will provide tactical support of sales and marketing efforts with a focus on clinical education, product training, and hospital implementation. This includes supporting new and existing customers through successful and effective product demonstrations and in-services, evaluations, and educational presentations. The Clinical Specialist will support sales activities that require clinical expertise and will be actively involved in the continuous improvement of training programs.
Organizational Impact: As a Field Clinical Specialist at Tri-anim Health Services, you will have the opportunity to collaborate with some of the most innovative and diverse minds in the healthcare industry. Your role will be pivotal in driving the adoption of key products in the areas of Airway Clearance, Medication Delivery, Ventilation, Monitoring, Anesthesia, and New Products.
Essential Duties and Responsibilities: - Develop and manage client in-service and training programs, facilitating technology and product adoption and workflow changes through clinical education and training
- Manage pre-evaluation, evaluation, and post-evaluation processes, ensuring successful product conversions and sustained usage
- Build and maintain relationships with multiple clinical stakeholders within each account, keeping them informed of product status and updates
- Enhance your professional and technical knowledge through on-the-job training, attending educational workshops, and participating in professional societies
- Implement and execute sales strategies and initiatives developed by leadership, providing product overviews and in-services to customers during commercialization efforts to increase market share at existing and new accounts
- Directly support the sale, installation, and monitoring of Tri-anim's products by creating impactful presentations with clinical-based messaging across the product portfolio
- Retain and recapture a significant revenue base by demonstrating the clinical value of Tri-anim's products, ensuring long-term customer commitment
- Support the Regional Sales Director and Clinical Education team in the onboarding of new hire account managers through dedicated clinical and product support
- Participate in professional society meetings and trade shows to promote Tri-anim's products and support clinical trial-related activities
- Act as an extension of our Clinical Education team, participating in national field and classroom training for new sales consultants, ensuring consistent messaging and education across customer engagements
- Serve as a vital resource for Product Management and New Product Development teams, providing customer insights and feedback during special projects and the introduction of new products and technologies
- Gather and analyze current marketplace information on pricing, delivery schedules, and competitive developments, making recommendations to expand Tri-anim's business
- Additional job duties as assigned
Skills/Experience Required:- Education: Bachelor's Degree preferred; High School Diploma or equivalent required
- At least 5 years of clinical experience as a respiratory therapist or critical care nurse.
- Ability to meet requirements in vendor credentialing services
- Strong leadership, team building, negotiation, and execution skills in a sales environment
- Professional verbal and written communication skills
- Licensed Respiratory Therapist, or Registered Nurse with a strong background in Critical Care or Anesthesia
- Proficiency with Outlook, CRM, PowerPoint, Excel, and Teams for Business preferred
- Effective communication and presentation skills
- Strategic thinking and the ability to position the company and its products for success
- Highly organized with the ability to implement tactics efficiently
- Maintain credentials required by Tri-anim and its customers, which may include mandatory vaccinations and other tests; accommodations for religious or health-related restrictions will be considered
- Valid driver's license and a clean driving history
- Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment
Travel: Up to 80% travel, including regular visits to customer facilities. This role will cover a primary geography but may flex to other markets when needed to support implementations and go-lives.
