iboss

Field CISO

iboss$150K — $180K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in customer-facing roles in B2B SaaS, ideally in cybersecurity or cloud services.
  • 3-5+ years in a senior leadership position.
  • Strong understanding of networking and security technologies (Zero Trust, SWG, etc.).
  • Excellent communication and leadership skills with a presence to influence diverse stakeholders.
  • Proficient with CRM and Customer Success platforms for data-driven decision-making.

Responsibilities

  • Define and execute the customer success strategy to meet business goals.
  • Lead and scale a high-performing global Customer Success team.
  • Create strategies to improve customer retention and satisfaction while identifying growth opportunities.
  • Map and optimize the customer journey from onboarding to renewal.
  • Engage with senior stakeholders to align iboss services with customer business goals.
  • Track and report on key performance indicators related to customer success.
  • Collaborate with cross-functional teams to ensure a seamless customer experience.

Benefits

  • Health, vision, dental, and chiropractic coverage for employees and partners.
  • 401K plan with company matching.
  • Unlimited paid time off policy.
  • Company-paid holidays.
  • A supportive and enjoyable work environment.
Full Job Description
Description

Description

iboss is seeking an experienced and customer-facing Field Chief Information Security Officer, Field CISO to serve as a trusted security advisor to prospects, customers, and partners. This role bridges deep cybersecurity expertise with business acumen and sales enablement. The Field CISO will support enterprise sales engagements, articulate iboss security vision, influence buying decisions, and provide strategic guidance on modern Zero Trust, SSE, and cloud security architectures.

As a senior evangelist for iboss, the Field CISO will engage with CISOs, CIOs, IT leaders, and executives, helping them understand how iboss solves real-world security challenges while aligning to their business, risk, and compliance objectives. Be a visible security leader at a fast-growing, cloud-first cybersecurity company!

Responsibilities

  • Act as a senior security advisor in strategic sales opportunities, supporting enterprise and MSP-led engagements.
  • Partner closely with Sales, Solutions Engineering, and Product teams to drive deal strategy, executive alignment, and technical validation.
  • Lead executive-level discussions with CISOs, CIOs, and security leaders on Zero Trust, SSE, SASE, cloud security, and threat landscapes.
  • Represent iboss as a security thought leader at conferences, webinars, customer events, and partner forums.
  • Participate in customer meetings, QBRs, security reviews, and executive briefings.
  • Develop and deliver compelling presentations, whitepapers, and point-of-view content on modern security architectures and trends.
  • Stay current on emerging threats, regulatory requirements, and industry best practices to inform iboss strategy and messaging.
  • Enable sales teams with security messaging, executive-level narratives, and objection-handling strategies.
  • Mentor Solutions Engineers and sales leaders on security strategy, executive communication, and deal execution.


Key Skills & Qualifications

  • 10+ years of experience in cybersecurity, information security leadership, or related roles.
  • Prior experience as a CISO, Deputy CISO, Security Architect, or senior security leader strongly preferred.
  • Strong knowledge of Zero Trust, SSE/SASE, cloud security, network security, identity, and endpoint security.
  • Proven experience supporting enterprise sales cycles or acting in a customer-facing advisory role.
  • Ability to communicate effectively with both technical and non-technical executive audiences.
  • Strong presentation, storytelling, and influencing skills.
  • Willingness to travel approximately 20-30% as needed to support customers, prospects, partners, and events.


Benefits

  • Health, Vision, Dental, Chiropractic - open to domestic partners
  • 401K with company match
  • Unlimited PTO policy
  • Company paid holidays
  • Optimistic, supportive, and FUN work environment


The duties and responsibilities described above are essential functions of the job.

About iboss

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. iboss has created the first and only Secure Cloud Gateway specifically designed to solve the challenge of securing distributed organizations. Built for the cloud, iboss leverages an elastic, node-based architecture that provides advanced security for today?s decentralized organizations and scales to meet the ever-increasing bandwidth needs of tomorrow. The iboss Secure Cloud Gateway is backed by more than 100 patents and protects over 4,000 organizations worldwide, making iboss one of the fastest growing cybersecurity companies in the world.
Learn more about iboss
Size
500 employees
Industry
Founded
2004

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