Field Chief Technology Officer - North America West

Technical authority and commercial judgement create the bridge between architecture and business outcomes. As a 1Password Field Chief Technology Officer (Field CTO), you'll help the world's largest organizations navigate that bridge while shaping the future of enterprise identity security. The Field CTO is the most senior customer-facing technical advisor within the 1Password Solutions Engineering organization. You'll influence enterprise technology leaders, accelerate adoption of the 1Password platform and help define how modern organizations secure every sign-in to every application from every device, including AI agents. You'll partner with executive buyers, enterprise architects, developers and security practitioners to solve some of the industry's most complex identity and access challenges. You'll engage in our most strategic customer opportunities, represent 1Password in executive briefings, customer advisory boards, industry events and executive forums, and serve as a trusted advisor to Product, Engineering and GTM leadership. You'll focus your efforts where executive technical leadership can materially influence customer outcomes, while transforming those experiences into repeatable technical motions that scale across the broader Solutions Engineering organization. Beyond customer engagement, you'll help scale the technical capabilities of the entire Solutions Engineering organization. You'll transform customer insights into repeatable playbooks, mentor senior Solutions Engineers, influence product direction and establish technical strategies that improve how we engage enterprise customers around the world. How we're using AI today Across GTM, we're transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate - from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs - creating more time for meaningful customer engagement. If you're excited to reshape how you think, make decisions, and drive growth with AI, you'll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 12+ years of experience in enterprise technology, cybersecurity, consulting, solutions engineering, enterprise architecture or technical leadership roles. - Demonstrated success influencing executive technology leaders within Fortune 500 organizations. - Deep technical expertise across identity, access management, privileged access, cloud security, developer platforms, SaaS security or AI security. - Exceptional executive communication skills with the ability to translate complex technical concepts into business outcomes. - Demonstrated ability to simplify highly complex technical concepts into compelling narratives for executive audiences. - Proven ability to influence enterprise architecture decisions across large, complex organizations. - Experience supporting strategic enterprise sales opportunities and partnering closely with executive sales teams. - Strong understanding of enterprise buying processes and modern sales methodologies such as MEDDPICC. - Experience building technical strategies, reusable methodologies or customer engagement frameworks that scale beyond individual contributions. - Demonstrated ability to influence product strategy through customer engagement and market insights. - Proven ability to build trusted relationships across Product, Engineering, Sales and executive leadership while influencing without direct authority. - Experience speaking to diverse audiences at industry conferences, executive forums and analyst events. - Willingness to travel up to 50%. Success in This Role Within your first 12 to 18 months, you will: - Influence the successful outcome of 1Password's most strategic customer opportunities and executive relationships. - Build trusted partnerships with Product, Engineering and GTM leadership that shape future platform investments. - Create repeatable technical plays, executive messaging and reference architectures adopted across the global Solutions Engineering organization. - Elevate the technical capabilities of the field through mentorship, thought leadership and executive engagement. - Expand 1Password's influence across the identity security community through conference speaking, customer advisory boards and industry events. What you can expect: Serve as a trusted technical advisor to strategic customers - Build relationships with CIOs, CISOs, CTOs, Chief Architects and technical decision makers across Fortune 500 organizations. - Participate in executive briefings, architecture reviews and strategic workshops to help customers solve complex identity, access and security challenges. - Participate in executive customer meetings where senior technical leadership is needed to build consensus, align C-level priorities with technical teams and accelerate strategic initiatives. - Provide technical leadership throughout the sales cycle, helping account teams navigate architecture discussions, competitive evaluations and executive decision making. - Support our most strategic opportunities by accelerating technical alignment, reducing execution risk and building customer confidence. Shape the Future of Solutions Engineering - Build repeatable technical motions, executive messaging, reference architectures and technical playbooks that scale across the global Solutions Engineering organization. - Mentor senior Solutions Engineers and help raise the technical and consultative capabilities of the broader team. - Partner with Sales Leadership, Solutions Engineering Leadership and Enablement to identify emerging technical trends, strategic opportunities and areas for organizational investment. - Develop enablement programs that prepare the field for emerging technologies and evolving customer challenges. - Serve as a technical thought leader across the organization, helping define best practices for enterprise engagement. Influence Product Strategy - Serve as the executive voice of the field by bringing customer feedback, competitive intelligence and implementation insights directly to Product and Engineering leadership. - Partner with Product Management and Engineering to influence roadmap priorities, validate emerging capabilities and support early customer adoption programs. - Help translate emerging market trends into actionable product and GTM strategies. Represent 1Password Externally - Speak at conferences, executive events, customer advisory boards, analyst briefings and industry forums. - Develop technical thought leadership through presentations, blogs, webinars, whitepapers and executive content. - Build credibility with customers, industry analysts, strategic partners and the broader security community while strengthening 1Password's market position. - Be called upon to join high-impact, in-person customer engagements where executive technical leadership can build alignment, accelerate decision-making and strengthen strategic relationships. - Serve as the executive technical face of 1Password for our most strategic customers and partners. - Shape how 1Password engages enterprise organizations around identity security, AI, developer security and modern access management. - Partner directly with executive leadership across Product, Engineering, Marketing and Go-to-Market to influence company strategy. - Help define the future of Solutions Engineering by mentoring technical leaders and building scalable customer engagement models. - Represent 1Password on some of the industry's biggest stages while helping organizations securely navigate the future of identity. USA-based roles only: The annual base salary for this role is between $228,000 USD and $342,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password's generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy.