Field Applications Engineer

Webster & Webster Associates

$80K — $110K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proficient in C/C++, Java, and ARM programming languages
  • Strong understanding of object-oriented design principles
  • Exceptional problem-solving capabilities
  • Ability to quickly learn and comprehend existing codebases
  • Effective multitasking and prioritization skills
  • Capable of working independently with minimal supervision
  • Willingness and ability to travel as needed

Responsibilities

  • Provide pre-sales and post-sales support for customers
  • Demonstrate product integrations across various platforms
  • Deliver on-site technical support as required
  • Diagnose and troubleshoot technical issues
  • Develop and implement tailored solutions for customer needs
  • Manage case tracking and issue resolution efficiently
  • Create and maintain technical support documentation
  • Collaborate with Engineering and R&D teams on escalated cases

Benefits

  • Opportunities for professional development and skill advancement
  • Flexible travel requirements based on project needs
  • Access to cutting-edge technologies and tools in embedded systems
  • Work in a collaborative environment with engineering and R&D teams
  • Engagement with a diverse range of industries including automotive
Full Job Description
Primary Responsibilities
  • Pre-Sales/Post-Sales Support
  • Demonstrate product integrations on various platforms
  • On-site Support
  • Troubleshooting
  • Develop and implemented solutions for customers
  • Case tracking management
  • Provide technical support documentation
  • Confer with Engineering and Research & Development on case escalations


Qualifications

Requirements
  • C/C++, Java, ARM
  • OO design
  • Excellent problem solving skills
  • Quickly learn & understand code written by others
  • Multitask, prioritize & follow through
  • Work with limited supervision
  • Travel

Preferred Experience
  • Embedded RTOS
  • Experience with Embedded development tools
  • Experience developing & debugging Embedded software
  • Firmware development
  • DM
  • OMA
  • Wireless client/server architecture
  • Automotive industry

Education
  • BS (or MS) Computer Science related degree


Additional Information

JO-1508-233

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