Field Applications Engineer, East TerritoryLocation: Hampton, NH (Onsite)
Travel: Up to 35%, including international travel to Canada
Reports To: Applications Engineering Manager
Employment Type: Full-Time, Individual Contributor
Position SummaryAmphenol Ardent Concepts is seeking a customer-focused Field Applications Engineer to support customers throughout the East Territory, including portions of Canada, the Northeast, Mid-Atlantic, and Southeast United States.
This role is the primary customer-facing technical resource for assigned opportunities and programs. The Field Applications Engineer partners closely with Field Sales Engineers and Territory Account Managers to understand customer requirements, recommend and position Ardent solutions, advance design-ins, and help drive successful technical outcomes through pre-shipment. The role combines technical credibility, program ownership, and strong technical-sales capability.
The Field Applications Engineer owns the customer-facing technical engagement and high-level program follow-through. Advanced custom design, simulation, detailed technical analysis, and factory-facing execution are coordinated with Market Applications Engineering and internal Engineering teams.
Key Responsibilities- Serve as the primary customer-facing technical contact for assigned East Territory opportunities and programs.
- Partner with Field Sales Engineers and Territory Account Managers to advance technical opportunities, support design wins, and help drive growth within existing and new accounts.
- Lead technical discovery with customers to understand application requirements, constraints, priorities, and success criteria.
- Recommend released Ardent products and solutions; coordinate advanced, custom, or nonstandard requests with Market Applications Engineering and Engineering.
- Act as the technical program manager from opportunity discovery through pre-shipment, maintaining internal and external alignment on customer requirements, technical commitments, actions, and timing.
- Prepare and deliver customer-specific technical presentations, product demonstrations, application guidance, and other customer-facing content.
- Coordinate customer technical questions, requests, and program actions through the appropriate internal resources.
- Maintain clear opportunity and customer technical activity in CRM and related project-tracking tools.
- Develop insights and experience in applications in East Territory, and deploy value propositions for Sales and Sales Development's new-lead generation campaigns
- Provide Product Management, Sales, Marketing, and Engineering with customer feedback on applications, market trends, product requirements, and competitive activity.
- Support resolution of field issues by providing context on the original customer application and technical requirements.
- Represent Ardent at customer visits, industry events, trade shows, and technical presentations as required.
Qualifications- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline preferred; equivalent relevant technical experience will be considered.
- Strong technical-sales capability and the ability to communicate technical value clearly to customers and internal teams.
- Sound mechanical and electrical aptitude, including the ability to read and interpret technical drawings and documentation.
- Strong communication, presentation, organization, and technical-writing skills.
- Customer-focused, self-directed, and effective in a fast-paced, cross-functional environment.
- Ability to travel up to 35%, including travel to Canada.
Experience- Experience in a customer-facing technical role, such as applications engineering, technical sales, engineering project or program management, or a comparable position.
- Demonstrated ability to manage technical opportunities from customer discovery through solution alignment, follow-up, and pre-shipment support.
- Experience working across Sales, Engineering, Product Management, and Operations.
Preferred- Experience with high-speed interconnects, signal integrity, connectors, sockets, coaxial or multicoax assemblies, PCB or IC-package applications.
- Experience supporting semiconductor, quantum computing, military/aerospace, test-and-measurement, or related advanced-electronics markets.
- Experience using CAD or solid-modeling tools.
- Familiarity with CRM systems and technical opportunity or project tracking.
