Description
About The Role:Draganfly Innovations is seeking a Field Application Specialist (FAS) with a focus on Public Safety Operations. While this role is remote, regional proximity supports in-person client engagements, field operations, and industry events.
The Field Application Specialist (FAS) - Public Safety Operations serves as a trusted technical ambassador for Draganfly's UAS platforms. This role bridges sales, product experience, and end-users by delivering expert flight demonstrations, customer training, and technical event support. You will work directly with public safety agencies, partners, and internal teams to ensure customers experience Draganfly solutions at their highest potential-from first demo through early adoption and operational readiness.
This is a remote role that requires 50-70% travel across Canada.Key Responsibilities: UAS Operations
- Deliver in-person and virtual product demonstrations for prospects, partners, and strategic accounts
- Act as the on-ground SME, aligning demos and use cases with customer mission requirements
- Develop and refine demo playbooks, training materials, and e-learning resources
- Maintain demo systems and ensure all equipment is field-ready and properly configured
- Deliver customer and partner training (in-person and virtual), including contributing to training materials and resources
- Conduct flight operations for demos, testing, and special projects in compliance with all regulatory and safety standards
- Execute UAS operations for assigned special projects
Events & Trade Show Support
- Represent the company at trade shows, industry events, and customer engagements as a brand ambassador and technical expert
- Operate live demo areas, give presentations, and manage customer engagement activities
- Assist Ops coordinators with event/demo logistics, including shipping, setup, tear-down, and technical preparation as needed
Interdepartmental Support
- Collaborate with Sales to define technical requirements and support customer qualification
- Provide technical input for proposals, presentations, and bid responses
- Capture and communicate customer feedback, feature requests, and field insights to the Sr. Field Application Specialist
- Support customer onboarding and ensure successful early adoption of systems
- Deliver internal product training and participate in mock demos for Sales, Marketing, and Partner teams
Who Are You Really?- A strong communicator who can clearly translate technical concepts for both technical and non-technical audiences
- Highly proficient in UAS flight operations, with a strong commitment to safety, compliance, and regulatory excellence
- Comfortable working with MAVLink-based systems and adapting to evolving UAS technologies
- Self-driven and dependable, able to manage multiple engagements independently in fast-paced environments
- Flexible and willing to travel to support customer sites and industry events
- Tech-savvy and organized, with experience using CRM tools like HubSpot and collaboration platforms such as Microsoft Teams and SharePoint
- You bring a positive, solutions-oriented mindset and thrive in a role where attention to detail matters.
Qualifications: Education & Experience
- Transport Canada RPAS Pilot Certificate - Advanced Operations (required)
- 4+ years in UAS operations or product application roles
- Experience conducting customer-facing demos or training
- Strong troubleshooting and mission-planning experience
- Proficiency with market-relevant payloads
- Comfortable travelling 50-70%
- Familiarity with MAVLink-based UAS (asset)
- Proficient with Teams, SharePoint, and CRM tools (HubSpot)
Preferred Specializations
- Public Safety: DFR, SAR, tactical indoor operations, accident reconstruction
- Commercial: Inspections, LiDAR/surveying, photogrammetry, critical logistics
Competencies:
- Ability to lift and transport UAS equipment (up to 55 lbs)
- Comfortable working outdoors in varied weather conditions
- Ability to handle austere field environments for testing and demos as required (short-term)
- Ability to pass background checks required for certain government engagements as required
Compensation
$72,000.00 - $95,000.00 per year
