Bachelor's degree or High School Diploma with 5+ years of related experience.
Proven experience in technical support or field application roles in construction or materials industry.
Strong understanding of polyurea equipment and advanced waterproofing products.
Ability to effectively communicate technical information to diverse audiences.
Demonstrated capability to train and certify technicians in product applications.
Responsibilities
Proactively target and pursue new business opportunities aligned with product focus.
Collaborate with sales and technical teams to ensure effective product applications.
Manage core product programs with equipment distributors and customers.
Provide technical support for existing product project pipeline.
Organize equipment maintenance and uphold inventory standards.
Train installers on correct application methods for polyurea products.
Gather and communicate market intelligence regarding products and programs.
Benefits
Professional development opportunities through training and certification programs.
Collaborative work environment with strong support from sales and technical teams.
Access to advanced equipment and resources for product application.
Engaging with a recognized and established leader in waterproofing products.
Full Job Description
Job Summary
The Field Application Specialist will report to the Regional Sales Director and is responsible for supporting the field technical needs of the existing Advanced Waterproofing product line business within the Henry BES West region. The position is also focused on supporting the successful application of products through mobilization, maintenance, and training customer base on the use of company fleet of polyurea equipment. This position operates within a highly recognized product environment and will partner with sales leadership, sales support, technical department and marketing to achieve sales and technical objectives.
Duties and Responsibilities:
Proactively target new business, particularly those whose segment focus aligns with the specific product
Work collaboratively with entire sales and technical team to ensure product applications are effectively
Oversee the core product programs with our equipment distributor partners and customer base.
Support the existing core product project pipeline with technical field support.
Participate and collaborate with the technical team for the specific Carlisle training platform.
Organizing regular maintenance and upkeep of company equipment inventory
Ensuring that all equipment is in good working order
The ability to train and certify installers in the correct application methods for Henry's spray polyurea and other AWP products
Assess and train new technicians
Conduct Product Knowledge trainings to general contractors and installers
Identify and report market intelligence on product, program, shipping, and market segments.
Collaborate with other Company personnel as required to provide technical assistance, training, project-start-up, dealer assistance, contractor assistance, problem resolution,
Other duties as assigned.
Education and Experience:
Bachelor's degree or in lieu of, High School Diploma with a minimum of 5 years of equivalent industry
About The Carlisle Group
The Carlyle Group is a global investment firm that manages a diverse portfolio of alternative assets. The firm invests across four segments: Corporate Private Equity, Real Assets, Global Credit, and Investment Solutions. The Carlyle Group has more than 1,800 employees in 31 offices across six continents. The firm was founded in 1987 and is headquartered in Washington, D.C.
