About The Role
We are looking for a Field Application Scientist to be the technical voice in front of our customers. You will work alongside our sales team to win and support customers, translating our methods into terms that fit each customer's process and their quality requirements.
Much of this role is working directly with customer quality departments. You will answer their technical questions, draft the documentation they need to adopt our services, and make sure our methods hold up to their review. This role reports to the Head of Sales.
You are a good fit for this role if you are
rigorous,
smart, and above all
hard-working.
Application Requirements:
- Your cover letter should give clear examples of the following:
- An instance in which you demonstrated an exceptional work ethic
- An instance in which you explained a technical result to someone who did not share your background
- An instance in which you supported a technical sale from first conversation through to adoption
- This job is not 9-5
- This is an opportunity to work very hard, learn a lot, and develop skills that will serve you well throughout your career
- This is not an opportunity to focus on work life balance
Who You Are:
- PhD in chemistry, biochemistry, biophysics, chemical engineering, or a closely related field
- 1+ years in a Field Application Scientist role supporting technical sales
- Great written and verbal communication skills
- High technical literacy, and the ability to get up to speed quickly on new methods
- Willing to travel to customer sites
Nice to Haves:
- Experience supporting customers in GMP or other regulated environments
- Familiarity with USP , , and
- Experience with rapid microbiological methods, especially qPCR based methods
- Prior experience at a startup
Responsibilities:
- Work with prospective and current customers to understand their testing needs and show how our methods fit their process
- Serve as the main technical point of contact for customer quality departments, including method questions, documentation requests, and audits
- Draft technical content, including application notes, validation summaries, method comparisons, and responses to customer questionnaires
- Support the sales team on technical calls, proposals, and RFPs
- Help onboard new customers, including method transfer and validation support
- Bring customer feedback back to the lab and research teams
- Represent Sapho Bio at conferences and trade shows
- Whatever else is needed for the company to succeed
Details:
- This is a full-time role based in San Carlos, CA, with travel to customer sites
- The compensation for this role is $190,000 OTE along with equity options in the company and benefits
