Field Application Engineer - Data Center R&D

Delta Electronics (Americas) Ltd.

$120K — $150K *
Plano, TX 75025In-Person
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in electrical engineering required; Master's preferred.
  • 5+ years of experience in a similar engineering role within the IT sector.
  • Experience with Power Electronics is essential.
  • Strong technical knowledge in data center hardware and power systems.
  • Capacity to identify and address risks effectively.

Responsibilities

  • Collaborate with BGs, Partners, and Customers for sales success.
  • Assist in defining product specifications based on customer needs.
  • Develop and deliver field training materials for the sales team.
  • Build lasting relationships with key OEM/ODM clients.
  • Work closely with HQs and manufacturing in Asia for project oversight.
  • Conduct market research to analyze trends and recommend new products.
  • Adapt quickly to the company's culture and processes.

Benefits

  • Opportunities for professional growth and training.
  • Flexible working culture and collaborative environment.
  • Travel opportunities for engagement with global teams.
  • Contribution to diverse and innovative projects.
Full Job Description
Key Responsibilities

Field Application Engineers work with BGs, Partners, and Customers for successful sales conversion. This also includes the pre-sales activities, where one must assist in formulating the product specifications and solutions as per the customer's needs and accelerate the sales procedure accordingly. Also, one must design the training materials for the technical field training and assist in providing field training to the sales team.
  • Strong communication and organizational skills:
    • Ability to understand a customer's needs and to probe for answers, and then determine a solution and advocate that solution to the customer.
    • Ability to work with customers and internal stakeholders and make sure all deliveries are made.
  • Build and maintain relationships with key OEM/ODM customers to engage early design in jobs.
  • Maintain a high degree of technical knowledge: Collaborating with the sales team, engineers, and product managers for obtaining accurate information on application usage, system operations, and product management.
  • Working closely with HQs and the Factory in Asia to follow project status.
  • Performing the desired tests and installation procedures: Preparing a detailed schedule regarding the project specification, conducting research on market trends in field application, and analyzing the emerging trends for recommending the new application engineering products.
  • Capacity to identify risks and raise issues to relevant stakeholders
  • Quick learner and flexible to adapt to the company's working culture and processes
  • Experience with Data center HW and power is required.


Minimum Qualifications

  • Bachelor's degree in electrical engineering is required; Master of Science in Electrical Engineering preferred
  • 5 + years' professional experience as a Field Applications Engineer, Solutions Engineer, or similar role in IT Company.
  • Experience with Power Electronics is required


Pay Range

USD $120,000.00 - USD $150,000.00 /Yr.

Preferred Qualifications

  • Self-driven and results oriented
  • Ability to work under pressure and to maintain deadlines
  • Excellent verbal and communication skills
  • 20% Travel required with overnight stays
  • Strong Microsoft Outlook, Word, Excel, Power Point, and effective presentation skills
  • Bilingual in Mandarin is a plus


Benefit at Delta Electronics Americas

Life at Delta

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