Job DescriptionJefferson Solutions Group is seeking a Federal Acquisition System Administrator to support a federal agency.
This role will be fully remote.
Responsibilities:
- Manage all aspects of the Acquisition Automation Program, including all applications within the Acquisition Automation Suite (AAS) and the industry engagement platform. This may include, but is not limited to, the following applications: Purchase Request Tracker Tracker, Government Purchase Card (GPC) Purchase Request App, Contract Award Log, Contract Closeout automation, help desk automation, and the Source Selection Tool.
- Analyze current processes, identify automation opportunities, and develop business cases for identified automation opportunities.
- Utilize internal task management tools to respond to and update assigned tasks.
- Advise management and acquisition workforce members on matters pertaining to acquisition programs including automation projects and applications
- Manage delivery of the Office of Acquisition Management's User Acceptance Testing (UAT) efforts in partnership with Office of IT
- Develop and manage communication strategies/plans, including message development support, to expand organizational awareness and promote product utilization
- Develop AAS and training curriculum, coordinate training, and administer training.
- Develop and execute stakeholder engagement strategies/plans to proactively consider stakeholder needs, communicate updates/changes, and identify and mitigate program risks and impacts.
- Develop and manage user feedback channels to support continuous improvement and program optimization.
- Assist with acquisition lifecycle support needs such as contract administering, closeouts, report generation, etc.
The position requires providing all appropriate system administration support to administer, troubleshoot, and maintain the contracting writing system and acquisition automation tools, including, for example, the following:
Generate, maintain, establish, and deliver PRISM training for new and existing users:
- Track buyers and non-buyers PRISM licenses
- Assign buyers, owners, and update users on routing lists & templates
- Complete out access request forms for PRISM users provide Tier Support to PRISM users to resolve issues prior to escalation to enterprise-wide PRISM Help Desk
- Participate in PRISM functional testing
- Participate in weekly PRISM Help Desk check-in and other meetings, discussions, working groups, etc.
- Develop and deliver "New-Hire" PRISM training for newly hired personnel, personnel changing roles or needing a refresher
- Develop and deliver semi-Annual PRISM Training for Program Partner and Stakeholders
- Develop and deliver PRISM Training to staff on as needed subjects and processes
- Develop and deliver PRISM Training to all Requisitioners
Coordinate with enterprise-wide PRISM Help Desk staff:
- Submit help desk tickets to PRISM Help Desk
- Submit User Access Request (UAR) forms for new users, new vendors, changed roles, reactivations, password problems, etc.
Provide System and Tool Oversight:
- Develop customized reports to fulfill data inquiries as requested. Reports will be generated on an as needed basis utilizing data extracted from PRISM and DELPHI. The reports must be formatted as requested by the government.
- Develop and distribute recurring reports to designated personnel as requested
- Utilize Policy Action Tracker to respond to and update assigned tasks
- Provide required data for Purchase Requisition (PR) Tracker Tool on weekly basis
- Proactively responds with follow-up to all requests for assistance and help desk tickets
- Resolve issue prior to escalation
Required Qualifications:
- Experience administering PRISM
- Subject matter expertise with PRISM
- Exceptional customer service, problem solving, and critical thinking skills
- Experience with full Microsoft O365 Suite to include Excel, PowerPoint, Word, Forms, Lists, Automate, Power BI, etc.
Preferred Qualifications:
- Experience with process automation tools such as the Microsoft Power Platform, preferred
