About the PositionGroome Industrial Service Group is seeking a Fan Field Representative.
Key Responsibilities - Perform equipment inspections, technical walkdowns, and troubleshooting to diagnose issues and deliver effective solutions.
- Utilize tools such as vibration analysis and laser alignment equipment to support testing, balancing, and equipment reliability.
- Complete and submit service reports, expense reports, and time sheets accurately and on-time.
- Support customer responsiveness by participating in service calls, identifying issues, and recommending solutions aligned with Groome's capabilities.
- Collaborate with internal teams including Sales, and Operations to support customer needs and service execution.
- Identify opportunities for additional services or equipment and communicate leads to Sales to support business growth.
- Ensure compliance with all safety standards, reporting incidents, or near misses.
- Contribute to continuous improvement by recommending enhancements to processes, service delivery, and customer response times.
- Frequent travel to customer sites, up to 90% within North America.
- Work in industrial environments such as manufacturing facilities, plants, and customer sites.
- Exposure to varying conditions including noise, heat, confined spaces, heights, and customer sites.
- Ability to lift, carry, and work with tools and equipment as needed.
- Extended periods of standing, walking, bending, and performing hands-on technical work.
- Adherence to all PPE requirements and site-specific safety protocols.
- Experience with large industrial centrifugal fans required; experience with axial fans is highly desirable.
- Field balancing experience preferred.
What does it take to work for Groome Industrial? - Ability to read and interpret mechanical drawings and technical documentation.
- 10+ years of hands-on technical experience in field service, maintenance, manufacturing, or a related environment focusing on centrifugal and axial fans
- Strong mechanical aptitude with experience working on industrial or rotating equipment.
- Familiarity with alignment, balancing, and general maintenance practices preferred.
- Basic electrical knowledge (motors, controls, etc.) is a plus.
- Basic knowledge of bearings, couplings, and dampers.
- Strong communication skills with the ability to interact effectively with customers and internal teams.
- Proficient in Microsoft Office and comfortable completing digital service reports.
- Ability to work independently in the field and manage changing priorities and personnel.
- Willingness to travel extensively and adapt to varying work environments
For additional information about our company, visit us at
www.groomeindustrial.com. 
