High school diploma or equivalent required; some college or degree preferred.
Proven track record of success in inside sales production strongly preferred.
Possession (or ability to obtain) an insurance license as required by law.
Valid driver's license in good standing with an acceptable driving record.
Responsibilities
Establish professional relationships with client families to meet their needs.
Represent the company in a professional and caring manner.
Provide tours and guide families visiting cemetery locations.
Attend services and visitations to develop relationships and ensure excellent service.
Complete required paperwork and ensure compliance with state and industry regulations.
Develop new prospects and community contacts.
Make presentations at various locations highlighting services and benefits of pre-need arranging.
Maintain positive communication with all funeral homes and team members.
Benefits
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Full Job Description
Family Service Counselor - Sales Representative
Family Service Counselor - Inside sales role with leads provided via walk-in traffic & inbound calls - Assists families with funeral selections and attends services - Honesty, Integrity, and Quality are at the heart of all we do - Top Family Service Counselors should earn six figure incomes
Location: Fairfax Memorial Park 9900 Braddock Rd Fairfax, Virgina
Qualifications:
High school diploma or equivalent required; some college or college degree preferred.
Proven track record of success in inside sales production strongly preferred.
May require the possession (or ability to obtain) an insurance license as required by applicable law; and
Valid driver's license in good standing and acceptable driving record.
Job Duties:
Establishes a professional relationship with client families to ensure that all needs are being met.
Represents the company in a professional and caring manner.
Provides tours and guides families that visit the cemetery locations.
Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
Develops new prospects and community-based contacts.
Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging.
Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
Actively participates in all required location and company training initiatives.
Reports all progress to the Sales Manager (or Unit Leader) as directed.
Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and
Identifies and remedies all hazards at location and on grounds.
Performs other duties as assigned.
Benefits:
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
About Carriage Services
Carriage Services is a provider of funeral and cemetery services and merchandise in the United States. The company operates 186 funeral homes in 29 states and 32 cemeteries in 11 states. Carriage Services was founded in 1991 and is headquartered in Houston, Texas.
