Job PurposeThe Facilities Manager is responsible for day-to-day facilities operations across multiple Florida locations, including call center, corporate office space, and Walkin Center (retail) sites. This role oversees vendor management, preventative maintenance coordination, security systems administration, inspections, and workplace safety compliance.
The Facilities Manager will also coordinate office build outs, space reconfigurations and furniture adjustments to support organizational growth, ensuring minimal operational disruption. This position requires a hands-on professional who can operate independently, travel between sites, and ensure all facilities remain safe, functional, and compliant.
Responsibilities - Oversee facilities operations across multiple Florida locations.
- Coordinate preventative and emergency maintenance activities.
- Manage vendor relationships including janitorial, landscaping, security, and building services.
- Maintain facility security systems including badging access and video surveillance.
- Conduct routine site inspections to ensure compliance with safety and building standards.
- Maintain documentation of warranties, inspections, service agreements, and maintenance records.
- Coordinate office space reconfigurations and seating adjustments to increase capacity.
- Serve as on-site point of contact during furniture moves and space modifications.
- Partner with Operations, HR, and Compliance to maintain a safe work environment.
- Support OSHA-related reporting and safety initiatives.
- Conduct site visits across Florida locations to assess facility needs and monitor vendor performance.
- Maintain inventory of facility supplies and equipment.
- Follow established procedures to report incidents and identify risk mitigation opportunities.
Educational Requirements- High School Diploma or GED required
- Associate degree preferred
Experience Requirements- 5+ years of facilities, office management, or building operations experience
- Experience managing vendors and coordinating maintenance projects
- Exposure to office space reconfiguration or furniture installation projects preferred
- Working knowledge of OSHA and workplace safety standards
- Strong organizational and communication skills
- Ability to operate independently and manage multiple sites
Technical Requirement- Proficient in Microsoft Office Suite
- Ability to maintain accurate records and documentation
Work Location- Primary work location is at our Call Center located in Orlando, FL (MetroCenter West). No remote work.
Travel Requirements- Travel up to 20% within Florida is required to support multiple company locations, facility assessments, and space reconfiguration initiatives. Travel may increase during expansion or project implementation periods.
Physical Requirements/DemandsAll requirements are subject to possible modification to reasonably accommodate individuals with a physical disability).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.
While performing the duties for this job, the employee may be required/subjected to:
- Prolonged periods sitting at a desk, typing and working on a computer using repetitive motions.
- Standing, walking, lifting, carrying, reaching, pushing, and pulling.
Must be able to lift 15 pounds at a time.
Competencies- Communication - Express ideas and deliver comprehensible messages, structuring them clearly and transparently while listening actively and being empathetic. Influences and creates an impact on others and shows strong negotiating skill.
- Teamwork - Work with other, adopting collaborative and positive relationships to achieve common goals.
- Change - Accept, embrace, and drive change, and innovation while being open to difference approaches, ideas, and proposals.
- Results - Meets or exceeds goals and objectives by adopting an agile, dynamic, efficient, cost-oriented approach, eagerness, and optimism to get the best results.
- Leadership - Build and lead the team toward common results, positioning oneself as a leader and role model for guiding, inspiring, and driving the performance and development of team members while spearheading a positive environment.
- Strategic Mindset - Anticipates situations in the market while embracing the company's/department's strategic vision and mission. Achieves internal and external customer loyalty by utilizing quality and suitable proposed solutions.
The pay range for this role is:
85,000 - 85,000 USD per year (Metrocenter)
