POSITION SUMMARY:The Facility Maintenance Manager is responsible for overseeing all Repair & Maintenance (R&M) activities across Devon Self Storage's facilities, primarily managed through the Service Channel platform. This role ensures timely resolution of work orders, effective vendor management, and adherence to budgetary controls, while maintaining high standards for property condition, safety, and compliance. The position requires a strategic leader with strong technical ability-both in facilities management expertise and proficiency with platforms like Service Channel-as well as vendor negotiation skills and the ability to streamline processes across a multi-site portfolio. Additionally, the Facility Maintenance Manager will serve as a lead coordinator between the company's field operations and construction teams, ensuring alignment on maintenance priorities, project execution, and compliance standards.CORE RESPONSIBILITIES:- Oversight of all work orders and R&M activities via Service Channel.
- Leadership and development of the Facility Management team.
- Vendor recruitment, selection, and management.
- Achieve budget discipline and cost efficiency by controlling R&M expenses, aligning will financial targets, and negotiating strong vendor value.
- Ensure safety, regulatory compliance, and continuous process improvement.
- Collaborate cross-functionally with Operations, HR, Construction, and Asset Management.
SUPERVISORY RESPONSIBILITY:- Direct supervision of Facility Project Managers
- Indirect oversight of vendor partners and contractors.
QUALIFICATIONS:Education:- Bachelor's degree in Facilities Management, Construction Management, Business Administration, or related field preferred; or equivalent work experience.
Experience:- Minimum 7 years of experience in facilities management across multi-site operations.
- Minimum 3 years in a leadership role with direct people management responsibilities.
- Experience with Service Channel or similar work order management software required.
- Self-storage, retail, or property management industry experience strongly preferred.
Skills:- Strong knowledge of building systems, maintenance protocols, and vendor management.
- Exceptional organizational and analytical skills, with ability to manage competing priorities.
- Proven ability to manage budgets and negotiate contracts.
- Excellent written, verbal, and interpersonal communication skills.
- Proficient in Microsoft Office Suite; working knowledge of CMMS systems (Service Channel) required.
Core Competencies:- Strategic Leadership & Team Development
- Vendor Management & Negotiation
- Process Improvement & Operational Efficiency
- Cross-Departmental Collaboration
- Customer Focus & Service Excellence
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:Working Conditions:- Travel to facilities up to 50% is required.
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.
Physical Requirements:- This position requires the ability to see clearly at 20 inches or less, with or without corrective lenses, to read documents and/or view computer screen.
- This position requires the ability to hear, without hearing aids, and talk and to communicate in person and via phone daily.
- This position requires the ability to reach with hands and arms, stoop or kneel, use hands/fingers to enter, retrieve and/or manipulate data using a computer keyboard.
- Ability to lift to 30lbs.
Annual Base Salary Range: $122,600-$139,700
Inland offers a competitive range of
benefits for eligible Full-time employees:
- Medical/Dental/Vision insurance (PPO)
- Participation in the company 401(k) plan with a company match
- Vacation Time, Nine Paid Holidays, Three floating holidays per year
- Sick time
- Tuition reimbursement opportunity
- Company-paid life insurance equaling your annual base salary
- Company-paid short-term and long-term disability
- Paid Parental Leave
This position is eligible as an internal promotion opportunity.
To learn more about the Benefits Inland offers its employees please click the link to learn more.
