5+ years in building maintenance or facilities operations, including 2+ years in a supervisory role
Proven experience in planning and scheduling maintenance work
Strong knowledge of mechanical, electrical, plumbing, and HVAC systems
Hands-on experience with CMMS and proficiency in Google Workspace
Effective leadership skills with clear communication
Full (unrestricted) G driver's license and clean driving record
Legally authorized to work in Canada
Responsibilities
Plan and schedule maintenance work and preventive maintenance programs
Lead and supervise the maintenance team and cleaning staff
Coach and develop team members through training and performance reviews
Own and manage the CMMS for tracking work and reporting
Troubleshoot complex building systems and act as technical escalation
Manage vendor relationships and verify contracted work
Ensure safety practices are maintained across all operations
Assist with tasks during emergencies or severe weather
Benefits
Autonomy and ownership in shaping processes
Opportunity to influence customer experience in car buying and selling
Broad ownership over facilities operations during rapid growth
Top-of-market compensation packages
Above-market health and dental benefits starting from day one
Full Job Description
About the role:
Clutch is seeking a Facilities Supervisor to join our Facilities team, based at 3350 Wolfedale Road in Mississauga with regular travel to our GTA sites. This is a hands-on, technically capable leadership role: you plan the work, run the team, and make sure the work gets done. You'll own maintenance planning across Clutch's sites, run our CMMS day to day, manage the vendors we contract for specialized work, and hold the day and night teams to clear standards. You'll lead a team spanning entry-level Technician I to skilled Technician II, act as the technical escalation point above Technician II, and report to the Director of Facilities.
What you'll do:
Plan and schedule the work - build and run the preventive maintenance (PM) program for every site in the CMMS (assets, frequencies, checklists, tour routes), plan daily and weekly work for the day and night teams at the right level for each role, and prioritize work orders by safety, operational impact, and cost, including seasonal work, projects, and new site launches
Lead the team - supervise the Building Maintenance Technicians (I and II, days and nights) and cleaning staff: set expectations, assign work, follow up and inspect, and review night tours, tickets, logged time, and handoff notes every morning
Coach and develop - run documented training plans, daily huddles, and a weekly planning meeting, and grow Technician I team members toward the Technician II level; manage schedules, attendance, time approvals, overtime, and performance reviews with HR support
Own the CMMS and reporting - keep it as the single system of record (all work ticketed, all time logged, all tours completed) and report weekly to the Director on PM completion, overdue work, response times, and vendor activity
Troubleshoot building systems - HVAC and makeup air, plumbing, electrical, doors, pumps, pressure washers, air compressors, drains, and oil-water separators - backing up Technician II on complex faults and acting as technical escalation, including for after-hours emergencies
Manage vendors - coordinate contracted trades and the cleaning contractor, verify work before closing tickets, track vendor cost and performance, and bring work in-house where the team has the skill
Keep the team safe - maintain safe work practices (lockout/tagout, PPE, working at heights, WHMIS, hazardous waste) and the after-hours escalation call tree, and coordinate maintenance at our Nova Scotia and British Columbia sites through local contacts and vendors
Pitch in when it counts - in severe weather, emergencies, or site launches, all Facilities team members may be asked to help outside their usual tasks, sites, or hours
What we're looking for:
Experience: 5+ years in building maintenance or facilities operations in a commercial, industrial, or automotive setting, including 2+ years supervising a maintenance team
Planning: Proven experience planning and scheduling maintenance work and running a PM program
Technical knowledge: Strong working knowledge of mechanical, electrical, plumbing, and HVAC systems, and the judgment to know when a licensed trade is needed
Systems: Hands-on CMMS experience (work orders, PM scheduling, assets, reporting) and proficiency in Google Workspace
Leadership: Plans ahead, holds people accountable fairly and consistently, and communicates clearly with the team, vendors, and leadership
License: Full (unrestricted) G driver's licence (or provincial equivalent) and a clean driving record (driver's abstract required)
Background Check: Clean criminal record check
Work Authorization: Legally authorized to work in Canada
Nice to have: College diploma or trade certificate in a building-related field; Building Environmental Systems (BES) or similar; First Aid/CPR, WHMIS, Working at Heights, and lockout/tagout certifications
This is a fully on-site role with regular travel between GTA sites. It's physical work, including lifting up to 50 lbs, climbing ladders, and working in mechanical spaces.
Why you'll love it at Clutch:
Autonomy & ownership - opportunity to build your process and influence the company at every level.
Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
You'll have broad and direct ownership over facilities operations during a phase of rapid growth.
We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
Above market health & dental benefits.
Employment Type:
Backfill, Permanent Full-Time
Monday to Friday, days. May be contacted after hours in a building emergency.
Compensation & Benefits:
Hourly Range: $45
Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.
