The Facilities Program Manager is responsible for leading all facility services, employee-focused site services, and physical security programs to ensure a safe, efficient, and professional workplace environment. This role manages multiple service providers, drives operational excellence through preventive maintenance and performance metrics, and serves as the primary owner of the employee facilities experience.
Requirements- Lead facility services programs including janitorial services, uniforms, grounds maintenance, space management, HVAC, plumbing, and workplace amenities.
- Manage vendor relationships, contracts, service levels, and performance reviews.
- Develop and oversee preventive maintenance programs for building systems.
- Manage landscaping, snow removal, parking facilities, office space allocation, and interior building upkeep.
- Oversee employee support programs including uniforms, office supplies, coffee services, micro-markets, and workplace consumables.
- Maintain inventories, forecast demand, and prevent service disruptions.
- Lead the site physical security program, including badging, visitor management, CCTV systems, and incident response.
- Build strong partnerships with Operations, EHS, IT, HR, Finance, and external service providers.
- Analyze performance metrics and drive continuous improvement.
Qualifications- Bachelor's degree in Facilities Management, Engineering, Business, Operations or related field; equivalent experience considered.
- 5+ years of experience in facilities management, workplace services, site operations, or related functions.
- Strong experience managing vendors, service contracts, budgets, and operational performance.
- Working knowledge of building systems and preventive maintenance programs.
- Excellent communication, organizational, and problem-solving skills.
Success FactorsA proactive leader who anticipates facility needs, drives vendor accountability, balances service quality with cost effectiveness, and continuously improves the employee workplace experience.
Benefits- Company-sponsored health, dental, vision, and life insurance
- Parental Leave
- Company-sponsored Employee Assistance Program
Expected Pay Range$80k - $130k/yr
Compensation for this position may vary based on a number of individualized factors, including market location, job-related knowledge, skills, experience, and relevant education or training. The total compensation package may also include additional components such as bonus, equity, and benefits, which will be detailed upon offer of employment.
