Facilities Manager

Job Description

Position Summary

Reporting to the Director, Campus Services, the Facilities Manager oversees building operations, repairs, and maintenance across college-owned facilities. This includes mechanical, electrical, plumbing, and HVAC systems, as well as contracted services such as custodial, landscaping, snow removal, and other building maintenance and trade services.

You will lead planned and reactive maintenance activities, oversee contracted maintenance personnel, manage service agreements, and coordinate ongoing operational and renovation projects. This role combines hands-on facilities oversight with strategic planning, project coordination, budget management, and contractor relationship management.

You will work collaboratively with internal teams and external service providers to ensure facilities remain safe, efficient, compliant, and aligned with the College's operational priorities.

What You'll Be Doing:

Facilities Operations and Leadership

Oversee day-to-day building operations, repairs, and maintenance to ensure College facilities and their services meet the needs of students, employees, visitors, and the public. Coordinate the inspection, maintenance, and repair of mechanical, electrical, plumbing, and HVAC systems, along with other trade services, cleaning, snow removal, and general building maintenance. Ensure work orders are completed in a timely manner and to college standards, systems are monitored for performance, equipment audits and records are maintained, and adequate parts and supplies are available.

Lead and coordinate contracted maintenance technicians and other maintenance personnel, delegating duties and arranging coverage as needed to support smooth daily operations. Communicate regularly with staff, contractors, tenants, and other stakeholders to address operational needs, investigate service complaints, and implement corrective action. Monitor customer service levels, build strong relationships with contractors and suppliers, and serve as the primary facilities representative for repair and maintenance matters.

Work closely with the College community to coordinate services, support student and employee needs, and advance sustainability goals. Routinely audit and update facilities operating procedures, safety plans, and equipment requirements.

Strategic Planning and Facilities Management

Work with the Director, Campus Services, and the Campus Services team to coordinate new building projects, renovations, and ongoing maintenance initiatives. Develop practical, evidence-based recommendations and strategies that align with college business plans, program objectives, and operational priorities. Plan and manage ongoing operations and maintenance projects, coordinate with Purchasing to secure required services and parts, and develop strategies for planned and deferred maintenance.

Assess facility requirements, establish priorities, and prepare plans and submissions to government that accurately reflect the College's major maintenance needs. Identify and implement efficiencies across building management, ensure compliance with applicable safety and security protocols and municipal, provincial, and federal legislation, and investigate and resolve complex operational issues or complaints that cannot be addressed at the direct-report level.

Contract and Vendor Management

Coordinate the contracting of facilities services, including landscaping, snow removal, custodial services, trades, and other maintenance requirements. Oversee service agreements, monitor contractor performance, and follow up to ensure services are delivered appropriately and consistently meet Bow Valley College's needs. Establish and maintain positive working relationships with contractors and suppliers to support timely responses to service requests, operational challenges, and maintenance issues.

Project Management and Coordination

Contribute to facilities development and renovation projects by supporting scope definition, budgeting, scheduling, and design processes. Coordinate trade activities, track project budgets and timelines, and prepare reports as directed. Assess the impact of space allocation changes and adjust processes to minimize disruptions to college operations. Communicate project processes and procedures to departments and customers, collaborate with team members to achieve established objectives, and remain aware of project-related safety requirements.

Leasing and Space Management

Develop and implement lease agreements for offsite College locations and prepare lease documents for external organizations using College space. Support effective space utilization while ensuring leasing arrangements and related processes meet College requirements.

Budget and Financial Management

Ensure maintenance and construction materials, equipment, and services are purchased in accordance with established procurement practices. Oversee the unit's accounting functions and financial controls, including budget coordination, appropriate coding, and accurate financial records. Plan and implement the unit's operating budget and provide budget recommendations to the Director, Campus Services.

Policies, Procedures, and Continuous Improvement

Develop, update, and implement policies, procedures, and processes that support effective facilities operations and maintenance. Lead process and program improvements within the section and maintain current legislative compliance documentation. Undertake other duties as required.

What Sets You Apart

You bring a strong understanding of facilities operations, building systems, maintenance planning, and the coordination of multiple building services. You can oversee mechanical, electrical, plumbing, and HVAC maintenance, coordinating trades and contractors, managing competing service priorities, and ensuring facilities are safe, functional, and maintained to established standards. You understand the importance of timely work order completion, service quality, regulatory compliance, and effective preventive and reactive maintenance.

You demonstrate sound leadership, organizational, and problem-solving skills, with the ability to coordinate contracted personnel, manage vendor relationships, investigate operational concerns, and implement practical solutions. You can develop maintenance strategies, coordinate renovations and operational projects, monitor budgets and schedules, and provide informed recommendations that support organizational priorities. You also bring an appreciation for procurement practices, contract oversight, financial controls, leasing processes, and the development of effective operational policies and procedures.

You are a collaborative and service-oriented professional who communicates effectively with employees, contractors, suppliers, tenants, and senior leaders. You build productive relationships across diverse stakeholder groups, adapt to changing operational demands, and look for opportunities to improve efficiency and service delivery. You value workplace safety, continuous improvement, and sustainability, and are committed to maintaining facilities that support a positive experience for the entire College community.

Qualifications:

Minimum

• Bachelor's Degree plus trade apprentice

• 10+ Property Management.

• 5+ Facility Management.

• Facilities Management Administrator (FMA) or Real Property Administrator (RPA) from BOMI or equivalent.

• An equivalent combination of directly related education and experience may be considered

• Lease administration experience - both as landlord and tenant.

• Able to read and understand complex electrical, mechanical and automation system documents.

• Working knowledge of electrical, mechanical and HVAC systems.

• Impeccable verbal and written communication skills.

• WHMIS, First Aid.

• Driver's license with clean and current driver's abstract.

Physical Requirements:

• May be required to lift or move materials and loads weighing up to 50lbs with and without mechanical assistance
• May be required to work at heights above floor level, e.g. on a step ladder or raised platform

Preferred:

• Post-Secondary Experience
• Knowledge and expertise in lease documents and negotiations.
• Demonstrated leadership skills, team building experience, and ability to motivate a varied work force is required.
• Tactful and confident decision maker and problem solver. High level of self-motivation and initiative.
• Strong organizational, analytical, communication and time management skills are essential. A proven commitment to customer service.
• Precise attention to detail.
• Ability to prioritize multiple tasks and react to changing priorities.
• Knowledge of related computer applications - Microsoft Office including Project, AutoCAD.

Closing Date: November 2, 2026

This opening is a continuous (Exempt) position. Please note all successful candidates will be required to provide copies of government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check. If your education was received internationally, we will require you to provide an international education assessment through IQAS, WES, or one of the other nationally designated organizations upon hire.

Union :
Exempt