Job Summary: 

The Director, Facilities is an enterprise leader responsible for the strategic oversight, operational excellence, and risk management of facilities across 4,000+ retail locations. This role owns national facilities strategy, capital planning, and vendor ecosystems, ensuring store safety, uptime, cost discipline, and brand consistency. Serving as a key partner to Operations, Finance, Real Estate, Legal, and ESG, the Director drives scalable solutions that support growth, resiliency, and long‑term value creation.The ideal candidate will have a background in multisite retail Facilities management with the ability to thrive in a fast-paced, dynamic environment.

What will you do?

StrategicLeadership

• Develop and drive the multiyear facilities strategy thatoptimizesasset life, reduces total cost of ownership, and enhances the instore customer experience. 

• Lead enterprise-wide capital planning and prioritization(both reactive and proactive), ensuring investments align with brand standards, operational needs, and financialobjectives.

• Establish long-term asset lifecycle frameworks and preventive maintenance strategies that improve reliability and mitigate business disruption. 

• Partner with Finance, Store Operations, Real Estate, and Construction to align facility priorities with broader enterprise initiatives and market strategies. 

• Strengthen enterprise,field,and vendor relationships through proactive communication, transparent decision making, and reliable partnership.

• Provideexecutivelevel updates and communication on portfolio health, capital risk, operational readiness, and strategic initiatives. 

• Build a strong talent pipeline, fostering a culture of accountability, continuous improvement, and operational excellence within thefacilitiesorganization.

• Leadenterprise levelchange initiatives, driving adoption of new processes, technologies, and operating models.

Budget Management

• Own the creation, tracking, and management of the annualfacilitiesOpEx and CapEx budgets, totaling $100M combined.  

• Closelymonitorspend and ensure strict adherence to budget targets.

• Provide regular reporting and forecasting to finance and senior leadershipalong with insights to identifyrisks, opportunitiesand solutions.

Team & Vendor Management

• Manage a team of13facilities professionals supporting across multiple regions.

• Lead>300strategic third-party vendor partnerships, ensuring a scalable, high performing ecosystem capable of supporting thousands of geographically diverse locations. 

• Createvendor scorecards to ensure performance monitoring and compliance.

• Implement regular RFP (Request for Proposal) processes to ensure vendor competitiveness, innovation, and alignment with evolving business needs.

OperationalExcellence

• Ownenterprise facilities risk management, including emergency preparedness, disaster recovery coordination, and continuity planning to minimize store downtime.

• Ensuretimelyresolution of allmaintenance issuesand code violations.

• Implement preventive maintenance programs to reduce downtime and extend asset life.

• Create and monitor KPIs such as work order completion rates by vendor/trade, cost per store, store satisfaction,workordercompletionof facilities team members.

Compliance & Safety

• Ensure all locations meet local, state, and federal regulations.

• Partner with Legal and Risk teams to address violations and mitigate liability.

Technology & Innovation

• Champion innovation in technology, sustainability, and energy management to advance operational efficiency and ESG goals.

• Leverage facilities management platforms to streamline workflows and reporting.

Data-Driven Decision Making

• Use data, analytics, and forecasting to proactivelyidentifytrends, risks, and opportunities across the portfolio; guide decisionmaking with actionable insights. 

• Apply excellent analytical skills to interpret complex data sets and performance metrics.

• Tell a compelling story with data to influence decisions, drive strategy, and communicate impact to senior leadership.

Qualifications:

• Demonstrated experience leading facilities operations for a multi-site portfolio of at least1,000locations and managing $50Mannual budgets.

• Provensuccess leading large, geographically dispersed teams and complex vendor networks.

• Experience successfully managing large capital budgets and complexasset managementprojects.

• Demonstrated experience leading utilities management programs, including rate analysis, cost optimization, and energy performance tracking across a large retail or multi-site portfolio.

• Strong understanding of building systems, maintenance protocols, and compliance requirements.

• Excellent communication, negotiation, and project management skills.

• Exceptional analytical skills with the ability to translate data into actionable insights and strategic narratives.

• Proficiencyin CMMS or facilities management software.

• Strategic thinker with a bias for action.

• Customer-focused mindset with attention to detail.

• Ability to thrive in a fast-paced, matrixed organization.

Certifications, Experience, and Education: 

• Certifications: None required 

• Experience: 10+ years of progressive experience in facilities or operations management, preferably in retail or multi-site environments with at least 3-5 years of leadership experience 

• Education: Bachelor’s degree in Facilities Management, Engineering, Business or related field of study; Master’s preferred 

Location & Work Availability:  

This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in Raleigh, North Carolina.  Up to 15% overnight travel within the US markets is required.  

Benefits Summary: 

We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits. Learn more here: https://jobs.advanceautoparts.com/us/en/benefits