About the Role:Are you excited by the opportunity to make a visible impact across a growing portfolio of retail banking locations while helping bring new branches to life? Join one of our clients in the financial services sector as a Facilities Analyst, supporting approximately 20 retail bank branches throughout the Long Island and Huntington markets.
In this role, you will play a key part in both the ongoing management of existing branch facilities and the coordination of new branch openings. You will support the strategic and day-to-day management of facilities operations by analyzing facility performance, coordinating vendor services, monitoring budgets, supporting compliance initiatives, and identifying opportunities to improve workplace efficiency.
Partnering closely with facilities leadership, you will provide data-driven insights and operational support to help ensure safe, compliant, and cost-effective facility operations across the portfolio while contributing to the successful launch of new branch locations.
What You'll Do: - Visit assigned bank branch locations throughout the Long Island and Huntington markets to conduct facility inspections, identify maintenance needs, evaluate overall site conditions, and recommend repairs, upgrades, or operational improvements.
- Manage, track, and follow up on facility-related work orders, ensuring issues are resolved in a timely manner and communicating status updates to stakeholders as needed.
- Conduct facility audits and assessments to evaluate space utilization, safety compliance, operational effectiveness, and adherence to company policies.
- Coordinate and monitor vendor and service provider performance to ensure compliance with contractual obligations, service-level agreements (SLAs), and company standards.
- Respond promptly and effectively to client requests and inquiries, ensuring a high level of customer service and client satisfaction through proactive communication and follow-through.
- Review facility-related invoices, purchase orders, work orders, and service requests to ensure accuracy and proper documentation.
- Use standard procedures and sound judgment to resolve routine facility-related issues while escalating more complex matters as appropriate.
- Work within established protocols to achieve operational goals, support branch operations, and meet deadlines.
- Exchange clear and effective information with clients, vendors, and internal stakeholders, asking questions and confirming understanding to ensure successful outcomes.
- Support the opening of new retail bank branches by assisting with facility coordination, inspections, vendor management, and operational readiness activities.
- Contribute ideas and recommendations to improve facility processes, service delivery, and overall operational efficiency.
What You'll Need: - Bachelor's degree preferred, along with 1-2 years of facilities management, property management, operations, or related experience. An equivalent combination of education and 2+ years of relevant experience will also be considered.
- Foundational knowledge of facilities management principles, building operations, maintenance processes, vendor management, and industry best practices.
- Experience coordinating and tracking work orders, service requests, and vendor activities to ensure timely resolution and a positive client experience.
- Ability to conduct facility inspections and audits, identify operational issues, and recommend practical solutions.
- Strong organizational and time-management skills with the ability to manage multiple priorities across a portfolio of sites.
- Proactive, detail-oriented, and resourceful approach with a willingness to take ownership and follow through on tasks.
- Strong verbal and written communication skills, with the ability to build relationships and collaborate effectively with clients, vendors, and internal stakeholders.
- Analytical mindset with the ability to review operational data, evaluate information, and make sound business decisions.
- Ability to work independently while also contributing as an effective member of a team.
- Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Word.
- Willingness to travel regularly to branch locations throughout the Long Island and Huntington markets to conduct site inspections and support facility operations.
- Experience in financial services, retail banking, or other regulated environments is preferred.
- Commitment to continuous learning, adaptability, and delivering exceptional customer service in a fast-paced environment.
- Must be authorized to work in the United States without current or future sponsorship requirements.
New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Facilities Analyst position is $38.00 hourly and the maximum salary for the Facilities Analyst position is $40.87 hourly. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
